What can we help you with?
Home › Forums › Themes Support › Circle › Blank white page after installing the Circle theme
Response time up to 1 business day.
This topic contains 4 replies, has 2 voices, and was last updated by admin 1 month ago.
After installing the Circle theme (tried both ways – through the WordPress admin and FTP) I get a black page.
I can’t access my WordPress admin neither.
I have to delete the theme files through FTP or change the name of the theme folder so that WordPress doesn’t see it.
Also – I have added through FTP both the normal and the child versions.
Ok so I got in touch with my server provider and it turned out to be the issue with the PHP version.
However, I have a different problem now – check out what happened to the home page after installing the demo content.
Ok works fine! Don’t know how but I fixed it 🙂
Thanks for contacting us and choosing our product!
That’s seem this issue happen when you use PHP version <5.6
Maybe after you upgrade your server and now all working fine.
If you have any issue to customize theme you can see the video tutorial from here:
Hope this help!
You must be logged in to reply to this topic.