Home Forums Themes Support Circle Hover box Iphone issue

This topic contains 9 replies, has 2 voices, and was last updated by  admin 2 months ago.

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  • #1710

    Greetings again.
    If you open this page http://onemoreframe.net/video-movie-production-services/ on an iphone in Safari, the flipboxes/hover boxes do not work. I think there is an issue with some jscript.
    Also, i can’t seem to be able to customize the pictures on the front side of the boxes. They are set as background-position: top, but there is a css file that overides the setting to background-position-y:50%. Even when setting with !important, the image doesn’t set to top top.
    PLease help. Thanks.

    #1713

    Hi,
    That’s seem you are using some plugin to display hover box.
    So you can contact plugin author to fix it.
    Because hover event on Desktop is click on Mobile. So they should detect this issue like this on our theme: http://prntscr.com/klfkbt
    Hope this help!

    ****
    Best regards,
    HaruTheme

    #1717

    Greetings again.
    I am sorry to say you are wrong with this answer, again.
    The Ultimate Addons for WPBakery Page Builder is added by me, but the hover boxes are from WPBakery Page Builder, i guess, a plugin that is added by you guys in YOUR THEME.
    So i am thinking it is up to you to make this wonderful theme compatible with what you have set up.
    Please investigate this further. Thanks.

    • This reply was modified 2 months, 4 weeks ago by  Mi Hai.
    #1729

    Sorry about this issue but we can’t fix the plugin not in our theme.
    That’s come from another author. If the shortcode come from WP Bakery Page Builder, we can fix it but have many addons, plugins for WP Bakery Page Builder and we can’t control all of them. Hope you understand about it. We can’t edit the code of plugins from another author!

    ******
    Regards,
    HaruTheme

    #1749
    This reply has been marked as private.
    #1750

    Hi,
    Please send us admin account. We’ll try to help you fix it. It’s come from WP Bakery, hope they can fix it asap!

    #1751
    This reply has been marked as private.
    #1753

    Hi,
    I have just fixed for you by added onclick=”void(0)”
    More details you can see the screenshot here:
    http://prntscr.com/koysmv
    You need to edit this file:
    js_composer/include/templates/shortcodes/vc_hoverbox.php
    Hope this help you!

    *****
    Best regards,
    HaruTheme

    #1768
    This reply has been marked as private.
    #1775

    Hi,
    Please send us an email via harutheme@gmail.com.
    We’ll share latest version with you!
    Or please patient to wait us update it in next version!

    *****
    Regards,
    HaruTheme

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