NM I restored the webpage to yesterday. So I guess the problem is even though I purchased WPBakery, it’s not showing up and it won’t let me install it. I have Visual Composer instead and it doesn’t seem to have the same functions.
Thanks for your feedback!
About your issue with WP Bakery. You don’t need to buy this plugin because in already included in our theme and you can update it via Theme Update.
To update WP Bakery you can follow this topic tutorial: