Home Forums Themes Support Circle Videos : Director and actor fields disapeared

This topic contains 5 replies, has 2 voices, and was last updated by  admin 3 months, 1 week ago.

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  • #1235
    Henry Vato
    Supported

    Hello,

    I’ve been using video elements without problem. But today, when I add a new video, the Director and Actor drop-down menus have disappeared!

    I can’t add the director’s name to the description page anymore. And all these infos have disappeared on the previous pages.

    I only get :

    Information of video as actor, director, client, producer,…

    Director
    Director of Video.

    Actor
    Actor of Video.

    Any idea of what has happened ?

    Director of Video.

    Actor
    Actor of Video.

    Any idea of what has happened ?

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    #1241

    Hi,
    Thanks for contacting us and choosing our product!
    Can you please check did you create actor and director posttype?
    Also please check all required plugin is actived.
    If it still doesn’t work please fill your site information below our comment field.
    We’ll check it for you!

    *****
    Best regards,
    HaruTheme

    #1243
    Henry Vato
    Supported

    Hi,

    Thank for the quick answer. In fact, my colleague had erased the Director PostTypes.:-(

    Best regards

    #1247

    Hi,
    You can see in Trash. Maybe they still in there.
    Hope this help!

    #1252
    Henry Vato
    Supported

    Yes, problem solved ! Thanks

    #1255

    Hope it’s working fine now!

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