March 30, 2018 at 6:46 am #1177
After installing the theme and activating it, it asks me to install and activate all plugins requires by the theme.
but when I activate the
WPBakery Page Builderplugin the website falls down and showes 500 internal error.March 30, 2018 at 7:19 am #1178
The internal error message is
Fatal error: Cannot redeclare _verify_isactivate_widgets() (previously declared in /home/content/n3pnexwpnas03_data01/87/41703787/html/wp-content/themes/haru-circle/functions.php:32) in /home/content/n3pnexwpnas03_data01/87/41703787/html/wp-content/themes/haru-circle/framework/vc_extension/functions.php on line 79March 30, 2018 at 7:24 am #1179
Thanks for contacting us and choosing our product!
We have just checked in our Develop site and all working fine.
Can you please delete plugin and reinstall again?
And also can you tell us PHP version you are using. WP Bakery works fine with PHP version > 5.6.
HaruThemeMarch 30, 2018 at 7:32 am #1180
I tried to disable/enable, update and reinstall the plugin but nothing worked.
I contacted GoDaddy support and they assured that the php version is greater than 5.6March 30, 2018 at 7:58 am #1181
Can you please send us your site url and FTP account via email firstname.lastname@example.org.
We’ll check for you. Did your site running or this issue happen when you update theme?March 30, 2018 at 8:45 am #1182This reply has been marked as private.March 30, 2018 at 9:56 am #1183
To output the internal error message caused by adding the plugin, you can add these lines in the beginning of
ini_set(‘display_errors’, 1);March 30, 2018 at 10:06 am #1184
I checked your site and fixed issue!
Now your page is working:
However the reason cause this error is have stranger code in our theme.
Maybe somebody added this code in wp-content/themes/haru-circle/framework/vc_extension/ functions.php
Here is code:
I comment these code and site working. Not issue from WP Bakery!
Hope this help you!
HaruThemeMarch 30, 2018 at 11:30 am #1185
That’s strange, I downloaded the code from the link provided by themeforst.
It works now, but now I’m not able lo login to my account at all.
When I try lo login from the wp-login page it gives me
ERROR: Incorrect username or password.. And after several attempts of login it gives me that something is preventing cookies.
When I disable the WPBakery Page Builder plugin the problem disappears.March 30, 2018 at 4:23 pm #1194
Thanks for your feedback!
I have just login and got the same issue.
If only you know your server account and password please change it.
Because i’m sure have somebody or something added the code in the file i’ve shown to you.
The homepage that’s seem modified, maybe you can login now
HaruThemeDecember 9, 2018 at 4:00 am #2499
I have an issue with WPBakery Page Builder, with the new wordpress 5.0 version, when I try creating a new page there is no way to switch to visual composer layoutto use,as WPBakery Page Builder team says that to disable Guttenburg you should have WPBakery Page Builder 5.6 version, do you think to updates the version also for us ??
Or pls can you suggest something different??
FlavioDecember 9, 2018 at 7:54 am #2501
Thanks for your feedback!
Please use this plugin:
to update our theme to latest version.
Then you can go to Plugins -> Installed plugin (Delete then reinstall Haru Circle Core plugin to update it to latest version)
Hope this help!
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