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  • #11765
    usmanue
    Supported

    This issue is constant with the new fresh copy i tried on local wp software too.
    The add to cart function is disabled. even after selecting the variations, it is still greyed out. This happens to all the products.

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    #11767
    usmanue
    Supported

    Please find the attached screenshot for the new copy of WP.

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    #11774

    Hi,
    Thanks for contacting us and choosing our product!
    If you have any issues, the first solution you should try is deactivate plugins that are not required in our theme.
    We see your site have an error in Console of the browser:
    https://prnt.sc/UWN-npDetoAF
    and this error come from Jetpack plugin and settings of this plugin can cause the issue.
    Please deactivate Jetpack plugin and try again.

    ****
    Regards,
    HaruTheme

    #11829
    usmanue
    Supported

    Unfortunately, your method didn’t work. I disable jetpack but still this issue persists.

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    #11834

    Hi,
    We see this product still working fine.

    Long Sleeve Crewneck Tee


    It means you are setting something wrong with product.
    If you added any custom code please remove all of them.
    We can’t check if you customized our theme because it’s already working fine before.

    ****
    Regards,
    HaruTheme

    #12373
    Cris_W
    Supported

    Hi! How did you solve this? I’m having the same problem. Uninstalled JetPack but still not working

    #12382

    Hi,
    We have just replied to you in this topic:

    Add to cart


    Please check it.

    ****
    Regards,
    HaruTheme

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