Home Forums Themes Support Circle Can not install the theme

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  • #4761
    Eleon45
    Supported

    Hi, I purchased the theme, but I can’t install it. After upload it, WordPress got to crash, and I receive the recovery link by mail. At the same times, the homepage of the site is totally white. I tried with the simple version and with the -child one. Same thing.
    In the admin page appears this message: “One or more themes failed to load properly.
    You can find more details and make changes on the Themes screen.”

    How can I fix it?

    #4767

    Hi,
    Thanks for contacting us and choosing our product!
    We have just checked your site using PHP settings and see your hosting have some limit: https://prnt.sc/r4vv1t
    We changed it and can active Circle theme without error:
    https://prnt.sc/r4vyn4
    Please go to Theme Options -> Demo Importer to import demo data.
    (Please backup your site first use this plugin before import demo data: https://wordpress.org/plugins/duplicator/)
    More details you can read in these topics:

    How to import Demo Data Automatic in HaruTheme

    How to Import Demo Manual WordPress theme


    In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/
    You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/
    Hope this helps!
    *****
    Regards,
    HaruTheme

    • This reply was modified 1 month, 1 week ago by admin.
    #4776
    Eleon45
    Supported

    Thanks a lot! I am costuming the pages and I notice that (except for the home) all the pages items are duplicate. I have read about it on the forum but I don’t have a gallery like in this post https://harutheme.com/forums/topic/haru-products-shortcode-duplicates-product-items/
    My problems are also with the About me page

    #4777
    Eleon45
    Supported

    I think I fixed the problem and now it works perfecly fine!

    #4780

    Thanks for your feedback!
    Here is document: https://document.harutheme.com/circle/
    Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber

    Hope this helps!
    *****
    Regards,
    HaruTheme

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