Hi, I purchased the theme, but I can’t install it. After upload it, WordPress got to crash, and I receive the recovery link by mail. At the same times, the homepage of the site is totally white. I tried with the simple version and with the -child one. Same thing.
In the admin page appears this message: “One or more themes failed to load properly.
You can find more details and make changes on the Themes screen.”
Thanks for contacting us and choosing our product!
We have just checked your site using PHP settings and see your hosting have some limit: https://prnt.sc/r4vv1t
We changed it and can active Circle theme without error: https://prnt.sc/r4vyn4
Please go to Theme Options -> Demo Importer to import demo data. (Please backup your site first use this plugin before import demo data: https://wordpress.org/plugins/duplicator/)
More details you can read in these topics:
In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/
You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/
Hope this helps!
This reply was modified 2 years, 2 months ago by admin.