Home Forums Themes Support Formota Categories do not appear

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  • #7615

    Hello there,

    I have created 3 film categories (with translation), however they do not appear on the video pages, nor on our “film” page, I cannot add them to the Video Haru settings (I clicked select all but they they will not appear…).

    Can you please let me know what the issue is and how to fix it?

    Thank you very much!


    Thanks for contacting us and choosing our product!
    We see you added categories here:
    And can select categories in shortcode settings:
    But it still got cached as you see in the screenshot above.
    The solution is please delete this shortcode then add it again to remove cached.
    Hope this helps!


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