Home Forums Plugins Support Vidi – Video WordPress plugin Conflicts with Portotheme and Youzer

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  • #7713
    Fabekid
    Supported

    After installation of this WordPress plugin. Porto theme Shop page and some products stop loading. Youzer Header and some functions like profile button and others stop working. Click on the profile button and other buttons in youzer and you get at the bottom of the screen, javascript error. Deactivate the Haru plugin and my site goes back to working correctly. This plugin creates a lot of conflicts, basically… a broken site.

    #7714
    Fabekid
    Supported
    This reply has been marked as private.
    #7715

    Hi,
    Thanks for choosing our product!
    We have just checked your site and see have conflict with mediaelement.js on your site:
    We made hot fix and now almost page working fine.
    Only single video page with Selfhost source have issue conflict with this code:
    https://prnt.sc/v60h1j
    We need to find plugin our theme cause the issue.
    We’ll reply to you if have something new.

    ***
    Regards,
    HaruTheme

    #7716

    Hi,
    After checking your site we found the issue from this plugin:
    Asset CleanUp: Page Speed Booster
    it will make extra JS loading:
    https://prnt.sc/v6he1x
    https://prnt.sc/v6he72
    So in this case the solution is deactivate this plugin and clear cache of your site. We checked by deactivate this plugin but it still load old js file, that’s seem cached from your server.
    There is no conflict between our plugin and Porto theme.
    Hope this helps!

    ****
    Regards,
    HaruTheme

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