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  • #8344
    chaoyueh
    Supported

    There are two questions

    1.on the single video page, there is css style error or theme conflict (see attached file)
    2.In addition, no thumbnail or preview image on the video.

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    #8347

    Hi,
    Thanks for contacting us about our product!
    1. The site you have sent us not found now: https://prnt.sc/zo7d5b
    The CSS issue from theme. In this case if this continue happen in future you should do it yourself.
    https://prnt.sc/zo7l13
    You can go to Appearance -> Customize -> Additional CSS and add this code:

    .single-haru_video .bb-grid > *, .single-haru_video .bb-grid-cell {
    flex: none!important;
    }
    .single-haru_video .bb-grid {
    display: block;
    }

    Hope this helps!

    ****
    Regards,
    HaruTheme

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