Demo Import not working

[coolbeans54]

Hello,

When attempting to do the demo import, none of them seem to work. It just sits on saying “please wait” but never goes anywhere, and I’ve tried manually importing it too but that doesn’t work either.

Before importing, I’ve installed all the required plugins, I’ve made sure the php.ini is edited to what was specified, and nothing I do seems to work. I’m testing this on an offline wordpress site and it was a clean/brand new install, so I don’t know why it’s not working despite following the given instructions to the letter.

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[admin]

Hi,
Thanks for contacting us and choosing our product!
About this issue please send us your site URL & an admin account and the Homepage you want to import.
We’ll check it for you.
Currently we checked on our dev site and use LocalWP for server and all are working fine.
You can download it here for test:

Home

Hope this helps!

****
Regards,
HaruTheme

[coolbeans54]

Hello,

I was able to fix it! I was using XAMMP, but decided to try another one called Wampserver and it went through the whole process fine. Sorry for taking up your time, and I appreciate your response!

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[admin]

Thanks so much for your feedback!
More detail please read in the document of plugin & theme here:
https://document.harutheme.com/vidi/
https://document.harutheme.com/vidio/
Hope this helps!

****
Regards,
HaruTheme

[Author]

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