Demo Import

[roni]

Hello Dear,

I am trying to import the demo, its not finishing loading, how can I solve that issue?

[admin]

Hi,

Thanks for contacting us and choosing our product!

Please make sure PHP settings of your server as suggestion in our document.

More detail please read in this topic:

How to Import Demo Manual WordPress theme

If it still doesn’t work please send us your site URL & an admin account & Hompage you want to import.

We’ll check it for you.

 

****
Regards,

HaruTheme

[roni]

This reply has been marked as private.

[admin]

Hi,

We tried login with the account above but can’t login:

https://prnt.sc/P202-ZJZF9Qn

Can you please check it again and make sure it’s working?

 

****
Regards,

HaruTheme

[roni]

now its working, check please!

[admin]

Hi,

We have just deactivate all plugins not required in our theme and can imported Home 4 for you now:

https://gyazo.com/8b2b051183e61e3624769caff9e7334b

You can follow the document here to customize our theme:

https://document.harutheme.com/circle/

Hope this helps!

 

****
Regards,

HaruTheme

[roni]

Hello Dear,

I’m trying to set the maintenance mode in theme options, its not working and I downloaded a maintenance plugin that I usually use but its not working too. And facing another problem as well, all changes are being applied if logged in as admin only. what is happening?

Bellow I sent you 2 attachments one when logged in as admin and the other in incognito mode..

• This reply was modified 9 months ago by roni. Reason: images not uploaded

Attachments:

You must be logged in to view attached files.

[admin]

Hi,

If both plugin and our theme function have same result.

So the issue is cached from your Server. You can read more here, the problem similar on SiteGround:

https://wordpress.org/support/topic/wp-maintenance-mode-not-working-4/

You can contact SiteGround disabling (fastCGI) cache for you.

Hope this helps!

****
Regards,

HaruTheme

[Author]

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