Home Forums Themes Support Circle Demo Import

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #9707
    roni
    Supported

    Hello Dear,

    I am trying to import the demo, its not finishing loading, how can I solve that issue?

    #9708

    Hi,

    Thanks for contacting us and choosing our product!

    Please make sure PHP settings of your server as suggestion in our document.

    More detail please read in this topic:

    How to Import Demo Manual WordPress theme

    If it still doesn’t work please send us your site URL & an admin account & Hompage you want to import.

    We’ll check it for you.

     

    ****
    Regards,

    HaruTheme

    #9712
    roni
    Supported
    This reply has been marked as private.
    #9714

    Hi,

    We tried login with the account above but can’t login:

    https://prnt.sc/P202-ZJZF9Qn

    Can you please check it again and make sure it’s working?

     

    ****
    Regards,

    HaruTheme

    #9715
    roni
    Supported

    now its working, check please!

    #9716

    Hi,

    We have just deactivate all plugins not required in our theme and can imported Home 4 for you now:

    https://gyazo.com/8b2b051183e61e3624769caff9e7334b

    You can follow the document here to customize our theme:

    https://document.harutheme.com/circle/

    Hope this helps!

     

    ****
    Regards,

    HaruTheme

    #9717
    roni
    Supported

    Hello Dear,

    I’m trying to set the maintenance mode in theme options, its not working and I downloaded a maintenance plugin that I usually use but its not working too. And facing another problem as well, all changes are being applied if logged in as admin only. what is happening?

    Bellow I sent you 2 attachments one when logged in as admin and the other in incognito mode..

    • This reply was modified 5 months, 1 week ago by roni. Reason: images not uploaded
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    #9721

    Hi,

    If both plugin and our theme function have same result.

    So the issue is cached from your Server. You can read more here, the problem similar on SiteGround:

    https://wordpress.org/support/topic/wp-maintenance-mode-not-working-4/

    You can contact SiteGround disabling (fastCGI) cache for you.

    Hope this helps!

    ****
    Regards,

    HaruTheme

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