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  • #9710
    bluecube
    Supported

    Hello,

    I tried to demo importer Home 2. it was stuck.

    Could you review it?

    #9711

    Hi,

    Thanks for contacting us and choosing our product!

    We have just deactivate some plugins from SiteGround and imported Home 2 for you:

    https://gyazo.com/64b247aa8bfe11540c4b6cda3f7775a3

    Maybe these plugins cause conflict with WordPress Importer.

    You can reactivate it now.

    Hope this helps!

     

    ****

    Regards,

    HaruTheme

    #9833
    anks83
    Supported
    This reply has been marked as private.
    #9835

    Hi anks83,
    The PHP settings of your server is too low:
    http://demo.ishikataneja.com/wp-admin/tools.php?page=custom-php-settings&tab=settings
    We tried to change it via plugin but can’t.
    So you should change PHP settings on your server.
    Here is the topic to help you change PHP settings:

    How to change PHP INI settings of WordPress


    and import demo data:

    How to Import Demo Manual WordPress theme


    Hope this helps!

    ****
    Regards,
    HaruTheme

    #9836
    anks83
    Supported
    This reply has been marked as private.
    #9837

    Hi,
    We have just checked your site and see your server is too weak.
    We tried both import automatically & manually but still got 500 error when import demo data.
    So please change more value for PHP settings of your server. (You can x2 value)
    Then go to Theme Options -> Demo Importer to import demo.
    You also can try install Local Server to check import demo:

    Home


    Then you can move to your server by use this plugin:

    Duplicator – WordPress Migration Plugin


    Hope this helps!

    ****
    Regards,
    HaruTheme

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