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Home Forums Themes Support Frames Elementor not loading when editing Frames pages

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  • #9447
    philippe
    Support Expired

    Hi,
    I run a WordPress 5.9.1 with Elementor 3.5.6 and Elementor Pro 3.6.3. It’s a new and fresh install with the latest version of Frames.
    When editing a Frames page, Elementor area is not loading. Loading icon doesn’t stop and nothing happens.
    Here’s what I see in the navigator console that seems strange (if it can help):

    Thanks for your help.

    editor.min.js?ver=3.5.6:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘inheritors’)
    at editor.min.js?ver=3.5.6:2:293228
    at Array.forEach (<anonymous>)
    at Object.<anonymous> (editor.min.js?ver=3.5.6:2:292231)
    at Function.each (jquery.min.js?ver=3.6.0:2:3053)
    at Editor.generateResponsiveControls (editor.min.js?ver=3.5.6:2:291599)
    at Object.<anonymous> (editor.min.js?ver=3.5.6:2:291190)
    at Function.each (jquery.min.js?ver=3.6.0:2:3053)
    at Editor.addWidgetsCache (editor.min.js?ver=3.5.6:2:291079)
    at success (editor.min.js?ver=3.5.6:2:285406)
    at c (jquery.min.js?ver=3.6.0:2:28327)

    #9448
    philippe
    Support Expired

    I just downgrade to Elementor 3.5.0 and it works !

    #9450

    Hi,
    Thanks for contacting us and choosing our product!
    As you said this happen with the latest version of WordPress & Elementor.
    We have just reported this bug to Elementor author to update this issue.
    They’ll research and update it asap!

    ***
    Regards,
    HaruTheme

    #9545
    Duffdaddy
    Support Expired

    Any fix for this?

    #9546

    Hi,
    Please update our theme & plugins Haru Frames to the latest version follow this:

    How to update WordPress theme Automatic from ThemeForest


    We already resolved it in the latest version.
    Please notice step 3, We have just updated new version to add video thumbnail type Video. You can wait to update it.

    ***
    Regards,
    HaruTheme

    #9810
    Duffdaddy
    Support Expired

    Still not working for me at all. I’ve replaced the whole theme and and running Envato’s plugin but no change. I just can’t get Elementor’s side panel to ever load. Just the spinning wheel of death.

    #9811

    Hi,
    Please follow step 3 in this topic update tutorial then it will works fine.
    You need to delete then reinstall Haru Frames core plugin.
    Hope this helps!

    ****
    Regards,
    HaruTheme

Viewing 7 posts - 1 through 7 (of 7 total)

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