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  • #8688
    chazame99
    Support Expired

    hi, i am trying to load videos from google drive, for example the following:

    https://drive.google.com/file/d/188SzJLqMIh0RfFgVuUvWQpvzk–vf-iZ/

    I paste the url in the google video url part but the video does not appear.
    Is the url format correct? how should it be?

    #8690

    Hi,
    Thanks for contacting us and choosing our product!
    To get correct the link please follow this topic tutorial:

    How to use Google Drive links for movies?


    If you have other issues please search on our forum first for the quick solution.

    ****
    Regards,
    HaruTheme

    • This reply was modified 4 months, 3 weeks ago by admin.
    #8695
    chazame99
    Support Expired

    I do all the steps mentioned in the article but the video does not work, the screen remains black.

    #8697

    Hi,
    Please make sure your video is public ( not private ).
    And Make sure your file type is MP4 or WebM
    If it still doesn’t work please send us your file URL to check.

    ****
    Regards,
    HaruTheme

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