Home Forums Themes Support Circle Haru Video Portfolio

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  • #5936
    Stranger Studios
    Supported

    Hey there, Hope youre doing well 🙂
    I recently purchased this theme and Im having some difficulties understanding everything.

    First of all, I am simply trying to create a portfolio with videos. See attached how I chose the Haru Video with ‘categories’ selected. It gives me an error message but there are videos in all of these categories.

    Also, what is the best way to add many videos to the website. Should I upload them to my media directly or show them from Youtube?

    Thanks so much for your help 🙂

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    #5939

    Hi,
    Thanks for contacting us and choosing our product!
    Please try to update our theme and plugins to latest version follow this:

    How to update WordPress theme Automatic from ThemeForest


    or

    How to Manual Update WordPress theme via FTP


    Also please try to select category from BackEnd Editor.
    If it still doesn’t work please send us admin account as private reply.
    We’ll do it for you.
    To create quick video item you can use this plugin to duplicate:

    Duplicate Post


    Now our theme doesn’t support automatic import from Youtube, Vimeo!
    To keep your server resource you should use Youtube or other sever. If you want to use MP4 you can follow this:

    How to use Google Drive links for movies?


    Hope this help!

    ****
    Regards,
    HaruTheme

    #5944
    Stranger Studios
    Supported
    This reply has been marked as private.
    #5955

    Hi,
    Thanks for your feedback!
    1. We see you created a test video here: https://madetwotravel.com/wordandrecord/wp-admin/post.php?post=2078&action=edit
    And it’s not use WP Bakery. We use WP Bakery to build Page and Footer.
    Your video now is in Private mode and it can’t load: https://prnt.sc/srq5vh
    Please check this!
    2. Use video from Google Drive will more faster when you upload it direct on your server.
    3. The video have same size and it will don’t have packery layout. Only Portfolio shortcode have Packery layout! This is video theme and we don’t have much shortcode for Photo. You can see more video shortcode layout on demo site: https://demo.harutheme.com/circle/
    4. To remove Actor, Director please follow this topic: https://harutheme.com/forums/topic/how-to-manage-haru-posttypes-and-shortcodes-in-our-product/
    5. You can see animation of Counter and it must be a number. That’s why you got that warning.
    In this case you can use child theme to customize it:

    How to customize WordPress theme using Child theme


    The template to customize is:
    wp-content/plugins/haru-circle-core/templates/counter/style_1.php
    You can add + sign in this file.
    The code example:

    <?php
    /**
     * @package    HaruTheme
     * @version    1.0.0
     * @author     Administrator <admin@harutheme.com>
     * @copyright  Copyright (c) 2017, HaruTheme
     * @license    http://opensource.org/licenses/gpl-2.0.php GPL v2 or later
     * @link       http://harutheme.com
    */
    extract( $atts );
    // Enqueue assets
    wp_enqueue_script( 'appear', plugins_url() . '/haru-circle-core/includes/shortcodes/counter/assets/js/jquery.appear.js', false, true );
    wp_enqueue_script( 'countto', plugins_url() . '/haru-circle-core/includes/shortcodes/counter/assets/js/jquery.countTo.js', false, true );
    
    ?>
    <div class="counter-shortcode-wrapper <?php echo esc_attr( $layout_type . ' ' . $el_class); ?>">
        <div class="gr-counter gr-animated">
            <div class="content-inner">
                <div data-from="0" data-to="<?php echo esc_attr($number); ?>" class="gr-number-counter">
                    <?php echo esc_html($number); ?>
                </div>
                <div class="plus-sign">+</div>
                <div class="gr-text-default"><?php echo wp_kses_post($title); ?></div>
            </div>
        </div>
    </div>

    Hope this help!

    ****
    Regards,
    HaruTheme

    #5956

    Here is document: https://document.harutheme.com/circle/
    Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber
    In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/
    You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/
    Topic to manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/
    Hope this helps!

    *****
    Regards,
    HaruTheme

    #5961
    Stranger Studios
    Supported
    This reply has been marked as private.
    #5976

    Hi,
    1. Sorry but the issue with Google Drive link is from Google and we can’t do anything with it. We already take the screenshot your video is private and we can’t login to your Google Drive to check. If you can’t use Google Drive link you still can upload video to your own server.
    2. Our theme use WP Bakery to build page and you don’t need modify coding. And if you want to customize template structure. Of course you need modify the code.
    3. Here is document: https://document.harutheme.com/circle/.
    Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber
    We have video detail to customize any section in theme. So in this case refund is not acceptable.

    *****
    Regards,
    HaruTheme

    #6328
    luizlz
    Supported
    This reply has been marked as private.
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