Having issue in demo import

[hammad.dilawar1]

Hi I am trying to import demo content but having some issues I tried 4 times and taking too much time please check and resolve my issue as early as possible.

[admin]

This reply has been marked as private.

[hammad.dilawar1]

I tried but demo data is not importing. can you please check or should I apply for refund because it is just wasting my time please check and let me know. Thanks

[hammad.dilawar1]

Just loading nothing is happening I waited to long like 3 to 4 hours but till “please wait”

Attachments:

You must be logged in to view attached files.

[admin]

Sorry but did you read our reply carefully?
You tried import demo data but you haven’t tried to fix it as our suggestion.
The issue from PHP settings. You can change it by contact your hosting provider or follow this topic:

How to change PHP INI settings of WordPress

We tried to change by use plugin but your hosting doesn’t allow it.

****
Regards,
HaruTheme

[hammad.dilawar1]

they are sying “Since you are on a GoGeek plan, however, the variable Max_execution_time cannot be increased to more than 120. That is the quota on all Shared servers”

[admin]

That’s seem your hosting provider is very limited?
How much plan are you using now?
We tried manual importer but still got the issue:
https://prnt.sc/w779qk
With this issue you can’t import much themes on ThemeForest.
If you are using shared hosting you can change to VPS at Digital Ocean with price 10$ per month and you can controls anything. (we see the price on SiteGround is very high).
You can test VPS on Digital Ocean by register via this link: https://m.do.co/c/28ac3cf1b8b0
Then install 1 click Plesk here: https://prnt.sc/w77hc6
You can install some sites with 1 VPS 10$ per month. It’s cheaper than use SiteGround and you can controls everything on your server.

****
Regards,
HaruTheme

[hammad.dilawar1]

Right now i can’t change my hosting. currently 12+ premium templates of theme forest are running on my hosting and this is the first template i am having issues with.

[admin]

Hi,
You should change your hosting if you can’t control it.
Also we see you are using new account and is Collector Level 1:
https://prnt.sc/w7vaxr
That’s mean you will bought less than 10 items and you are using 12+ premium theme 🙂
In this case the issue is not come from our theme because many customer can import demo data and using it now.

***
Regards,
HaruTheme

[hammad.dilawar1]

Okay Thanks for your lovely support.

[admin]

When you can change your server settings,
we’ll continue to support you import demo data,…

****
Regards,
HaruTheme

[hammad.dilawar1]

This reply has been marked as private.

[admin]

Hi,
The site you send us can’t reached now:
https://prnt.sc/w8imep
Please make sure it’s working and tell us the homepage you want to import.
We’ll check it for you.

****
Regards,
HaruTheme

[hammad.dilawar1]

It is working please check again and resolve my issue. Please👏

Attachments:

You must be logged in to view attached files.

[hammad.dilawar1]

Hello waiting for your response?

[Author]

Posts