Now our theme support PaidMembership Pro.
You can read more in this document: https://document.harutheme.com/vidi/
(section 7.13) to understand how to setup it.
If you are using other plugin please read that plugin document to do.
Hope this helps!
That’s means you missing some steps when setup Membership.
Also your video is too large and can’t upload.
Please update it here and set us the URL: https://prnt.sc/
Also after setup again carefully and it still doesn’t work please send us admin account.
We’ll login and check the issue for you!