You can see we use default theme from WordPress (2020 theme) but it still doesn’t show here: https://prnt.sc/w5144u
That’s mean the issue from step to step of your setup.
We see on your site missing many widgets: https://prnt.sc/w51du3
and on our site https://prnt.sc/w51e2n
In this case the best solution is you should reset all settings to default to delete and re setup myCred.
what install step is correct? my install step is
2.install your theme
3.import your home1 demo
4.follow your theme to install plugin
5. active those plugin
6. skip woocommerce settings
7. run mycred setup process
8. run youzer update and upgrade