Home Forums Themes Support Clarivo Import Demo

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  • #7848
    sjtechnology
    Supported

    Hello,

    I have tried to import Demo ‘home8’ but it didn’t import it correctly. I have meet all requirement such to have proper PHP setting. Would you advise how to import demo properly?
    Here is login info:

    Thank you

    • This topic was modified 1 week, 5 days ago by sjtechnology.
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    #7854
    This reply has been marked as private.
    #7865
    sjtechnology
    Supported
    This reply has been marked as private.
    #7869

    Hi,
    Sorry but we already imported Revolution Slider for you.
    Has you just reset and import it again?
    That’s seem have issue and it make Revolution Slider can’t import automatic.
    You can import Revolution Slider manually follow step 5 in this topic:

    How to Import Demo Manual WordPress theme


    Hope this helps!

    ****
    Regards,
    HaruTheme

    #7870
    sjtechnology
    Supported

    Hello,

    Apparently there is bug in the theme which doesn’t import data properly.
    Also the menu didnt appear correctly either.
    Would you please import theme correctly with all sliders and proper menu and content?
    I have tried 3-4 time and every time is missing something.
    Thank you

    #7872

    Hi,
    1. We already imported demo data for you. So if you reset it you should import it again. (We imported 2 times)
    2. The issue here from your server settings. Many customer can import demo data without any issues.
    3. When import demo data we don’t import slider on all pages because have many slider and it can cause server crash increase. (you can follow import manually topic to get all of them)
    4. With menu in your case it already imported, you need go to Appearance -> Menus to set Location
    5. All content already imported. If homepage doesn’t set you can go to Settings -> Reading to set it.
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #7873
    sjtechnology
    Supported

    Under you page you have advertise “One Click Demo Installation” it is false advertisement.
    I wanted to see different Homepage demo to decide which one has better look and design.
    I have reset WP to import demo again but it does not import correctly.
    Would you install slider and setup Home8 correctly.

    Thank you

    #7874
    sjtechnology
    Supported

    The link you provided for “How to Import Demo Manual WordPress theme” it is half MAC and half window. I couldn’t find the file you are referring in download file.
    Also there is note in your page saying that you have limited support. If you have limited amount of support. You need to put it up in your page at themeforest.net.

    Thank you

    #7876

    Hi,
    1. In our demo have 5 home pages. There are some extra Homepage and it’s not include in our theme description. You don’t need to reset database then import again. You can go to All pages and find Home you want to view.
    2. All other customer can get demo data import working, As we already said the issue from your server. It’s OK but the issue is resolved then you continue break it about support multiple times for one issue.
    3. About Folder structure did you read this carefully? https://prnt.sc/vnf2wy
    The folder path is example please read tutorial carefully.
    4. We’ll import demo data for you, please choose the Homepage you will use and don’t change anymore.

    ****
    Regards,
    HaruThem

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