Your account expired support, please renew to get your support.

Home Forums Plugins Support Vidi – Video WordPress plugin Issues with single page display

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #9119
    RebelGoth
    Support Expired

    I sent a personal email, but I am messaging here because I need help with my problem as soon as possible.

    The default page that the plugin chose for the Single Video Page is corrupted in a few ways. I am not allowed to access it through Elementor. This means that my ability to customize the page is limited. The page has created an additional sidebar to the right of the screen. This
    area is white with page breadcrumbs on it. That turns the page into a two page setup pushing the video, controls and content to the right side of the page. On mobile devices the video and player is almost not visible. A person cannot actually use the player or it’s options on mobile because of this issue. As stated I sent an email under my account and attached images of the issue.

    Update: I was able to access the video post page through Elementor but it’s not possible to customize the way the plugin has displayed the content on the single video page. I included images of how it currently looks and on mobile.

    Thank you

    Attachments:
    You must be logged in to view attached files.
    #9122

    Hi,
    Thanks for contacting us and choosing our product!
    Please note the issue with display will come from your theme!
    In this case you can go to Vidi Settings -> Video Settings -> Single Video and disable BreadCrumb. More detail please read in the document here:
    https://document.harutheme.com/vidi/ (section 7.3)
    or another solution you can go to Appearance -> Customize -> Additional CSS and add this code:

    .haru-archive-breadcrumbs, 
    .haru-single-breadcrumbs {
       flex: 0 0 100%!important;
       background-color: transparent!important;
    }

    Hope this helps!

    ****
    Regards,
    HaruTheme

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.