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  • #1985

    That is so strange!! I confirm with what you find in that the page source is showing the correct img src link, but it strangely does not show!

    I can definitely take a video – what would you like me to record?

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    Did you install WordPress downloaded from wordpress.org or from package in hosting.
    Please contact hosting provider to delete and disable all cache for your site.
    That’s seem similar this issue: https://stackoverflow.com/questions/20028324/html-i-upload-new-image-to-site-old-image-still-loads
    (in .htaccess file)


    I figured it out (somehow)!!

    I noticed in the source code when I inspected the logo directly that it was pulling the retina logo (I am using a MacBook Pro 15″ 2016, which has a Retina display), which I hadn’t replaced in the logo options. I added it, and voila it fixed itself!

    It might be good to put in your documentation that if the logo doesn’t change it could be because one is viewing on a retina enabled device.

    Thanks for your help! I wouldn’t have thought to inspect it without you. 🙂


    Thanks for your feedback!
    Very happy when your issue is resolved now!

Viewing 4 posts - 16 through 19 (of 19 total)

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