January 23, 2018 at 2:14 am #983
Hi all our customer!
In this topic tutorial, we’ll help you update theme WordPress manual via FTP.
Step 1: Fist you need backup your site first before update to make sure you can rollback your site if get any errors.
Step 2: Download latest version from ThemeForest and extract theme like this. You will have haru-xxx theme folder.
Step 3: Use an FTP client as FileZilla,… to connect to your server. You can get information to connect to your server from your hosting provider.
On the left side (your computer), please locate to theme location you have just extracted on step 2.
On the right side, please locate to theme location on your server. Usually in …/htdocs/wp-content/themes
Select theme folder on the left side and upload and override theme folder on your server. Your theme will be update to latest version.
Step 4: Please note in our theme Update logs. Maybe you need update plugins to latest version too.
Please go to Plugins -> Installed Plugin. Find Haru Xxx Core plugin. Deactivate and delete it then re install. If you want to update Revolution Slider and WP Bakery Page Builder you can do it similar.
Your plugin will be update to latest version too.
Hope this help you!
HaruThemeDecember 11, 2018 at 4:29 am #2519
Tried, It still doesnt show up!December 11, 2018 at 4:33 am #2520
Please send us your site url and admin account as private reply!
We’ll check it for you!
HaruThemeJanuary 8, 2020 at 3:21 pm #4615
I’m using your theme with success since last year, but unfortunately after I update to the last version I lost the contents of some pages, I’m using child theme, so I don’t understand whats wrong,I think it’s something due to WPBakery plugin, I suppose. I lost just the list of films or video inside the pages films, documentaries tv, but If I access to this contents from the home page all the contents are there.
Also in the beckend I can’t use anymore WP bakery inside films or video, but just in pages (I also checked the setting of Bakery and I have all the permissions not only for the pages) , so I really don’t understand whats wrong!!!
I update the theme via evanto, after that I delete haru core and reinstall, and also wp bakery. I reinstall also sliderevolution and I lost some setting too !!!
Could you pls tell what to do ??? pls see it in the website at http://www.ellipsis.it
I wish you the best
FlavioJanuary 9, 2020 at 1:35 am #4616
We have just checked your site and see it’s working fine now:
Films pages: https://prnt.sc/ql2xc4
Single Video: https://prnt.sc/ql2xz3
Please make sure you added custom CSS in child theme too.
About issue with WP Bakery please send us admin account via email email@example.com with screenshot about the issue.
We’ll check it for you!
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