Home Forums Themes Support Formota New Video

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  • #8915
    vrp89
    Supported

    Hello!
    I am doing the first steps of the website, and I added one video, but it doesnt show in the video grip of the websiste.
    It shows the category( where I added a video) but it doesnt show the video
    [url=https://postimg.cc/T5K2XVTh][img]https://i.postimg.cc/T5K2XVTh/Pagina-web.png[/img][/url]

    What do I have to do?

    • This topic was modified 1 month, 1 week ago by vrp89.
    • This topic was modified 1 month, 1 week ago by vrp89.
    • This topic was modified 1 month, 1 week ago by vrp89.
    • This topic was modified 1 month, 1 week ago by admin.
    #8920

    Hi,
    Thanks for contacting us and choosing our product!
    Please make sure you set thumbnail for video and re select category of Video shortcode like this:
    https://prnt.sc/16ggyyx
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #8921
    vrp89
    Supported

    Okay, yes the problem was th thumbnail, now it shows but it doesnt show good. The problem maybe its the size of the picture.
    I choosed thumbnail slydeshow in the video, because the other didnt work.

    Thumbnail>

    #8922

    Please send us your site URL and admin account as private reply.
    We’ll check the issue for you.

    ****
    Regards,
    HaruTheme

    #8923
    vrp89
    Supported
    This reply has been marked as private.
    #8924

    Yep,
    We need admin account to check your settings.
    Did our demo videos are working fine now?

    ****
    Regards,
    HaruTheme

    #8925
    vrp89
    Supported
    This reply has been marked as private.
    #8926

    Hi,
    You need to set video thumbnail featured here:
    https://prnt.sc/16kzbmu

    Here is the document: https://document.harutheme.com/formota/
    Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber
    In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/
    That means you need to Edit Homepage (or page have header different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options.
    You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/
    Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/
    If you have other issues please search on our forum first for the quick solutions.
    Hope this helps!

    *****
    Best Regards,
    HaruTheme

    #8927
    vrp89
    Supported

    Okay thank you so much 🙂

    #8928

    Thanks for your feedback!

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