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August 23, 2023 at 7:49 pm #11974
working mostly on safari, coming up jumbled in Chrome. Please help, Thanks!
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You must be logged in to view attached files.August 24, 2023 at 1:22 am #11977Hi,
Thanks for contacting us and choosing our product!
We have just checked your site and got blocked from our network. We’ll continue to check the reason.
However in your case please clear cache of your site to see changes.
If it still doesn’t work please go to Elementor -> Tools then Regenerate CSS & Data & Sync Library
We’ll continue checking your site after can access it.
Hope this helps!****
Regards,
HaruThemeAugust 24, 2023 at 1:22 pm #11990Thanks. I cleared cache and Regenerated CSS and still having this issue. Additionally, on other browsers it will load incorrectly at first and after refresh will load correctly.
August 24, 2023 at 4:18 pm #11991Hi,
We have just checked your site with Safari:
https://prnt.sc/rXAIy48ZztFD
and Chrome:
https://prnt.sc/Pi5JQiDELDRi
All are working fine.
So please try again with another computer and make sure your browser up to date.****
Regards,
HaruThemeAugust 24, 2023 at 5:02 pm #11992Thanks for looking into this for me. I really love how the theme is looking so far. However, this isn’t a good solution for me, I’d like to see if we can get to the root of the issue because I cannot control if my customers have updated their browsers and I don’t want to risk looking unprofessional on my end due to this error. I don’t have issues loading other sites.
August 25, 2023 at 12:37 am #11993Hi,
Can you make a video what are you getting and provide info about your Chrome version and OS you are using?
We checked again with some computer and all of them are working fine.
Please use inspect element tool of browser to check it too.****
Regards,
HaruThemeAugust 25, 2023 at 1:09 am #11994I have tried with other people’s computers as well and they are getting the same error on Chrome.
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You must be logged in to view attached files.August 25, 2023 at 1:10 am #11996August 25, 2023 at 1:16 am #11998Link to video: https://we.tl/t-RVI1H0OLpl
August 25, 2023 at 2:33 am #12001Hi,
In your video is similar the screenshot above and we can’t see the error.
Please use Inspect Element tool of the browser follow this:
https://www.wikihow.com/Inspect-Element-on-Chrome
then click on Console Tab if it show error:
https://prnt.sc/XMSyNuUBWg-D
In our case we don’t have any error.
Also please check our demo if it break on Chrome too.
If our demo still working fine on Chrome, it mean the issue may not from theme, It can come from your network, browser,…****
Regards,
HaruThemeAugust 25, 2023 at 12:26 pm #12017The demo is working on chrome but had a hard time connecting at first I got the attached error screen and had to reload.
Here’s a video of the inspect element tool:
https://we.tl/t-v1CfqXWXjdAttachments:
You must be logged in to view attached files.August 25, 2023 at 8:07 pm #12023August 26, 2023 at 1:20 pm #12030I think I fixed it. I downloaded LiteSpeed Cache Optimizer and played with the settings until I got results. Works on Chrome and mobile now. I will update if I have anymore issues with it. Thanks!
August 26, 2023 at 3:09 pm #12031Thanks so much for your feedback!
Hope it’s working fine now.****
Regards,
HaruTheme -
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