Home Forums Themes Support TeeSpace Not loading on Chrome

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #11974
    cleanclub
    Supported

    working mostly on safari, coming up jumbled in Chrome. Please help, Thanks!

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    #11977

    Hi,
    Thanks for contacting us and choosing our product!
    We have just checked your site and got blocked from our network. We’ll continue to check the reason.
    However in your case please clear cache of your site to see changes.
    If it still doesn’t work please go to Elementor -> Tools then Regenerate CSS & Data & Sync Library
    We’ll continue checking your site after can access it.
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #11990
    cleanclub
    Supported

    Thanks. I cleared cache and Regenerated CSS and still having this issue. Additionally, on other browsers it will load incorrectly at first and after refresh will load correctly.

    #11991

    Hi,
    We have just checked your site with Safari:
    https://prnt.sc/rXAIy48ZztFD
    and Chrome:
    https://prnt.sc/Pi5JQiDELDRi
    All are working fine.
    So please try again with another computer and make sure your browser up to date.

    ****
    Regards,
    HaruTheme

    #11992
    cleanclub
    Supported

    Thanks for looking into this for me. I really love how the theme is looking so far. However, this isn’t a good solution for me, I’d like to see if we can get to the root of the issue because I cannot control if my customers have updated their browsers and I don’t want to risk looking unprofessional on my end due to this error. I don’t have issues loading other sites.

    #11993

    Hi,
    Can you make a video what are you getting and provide info about your Chrome version and OS you are using?
    We checked again with some computer and all of them are working fine.
    Please use inspect element tool of browser to check it too.

    ****
    Regards,
    HaruTheme

    #11994
    cleanclub
    Supported

    I have tried with other people’s computers as well and they are getting the same error on Chrome.

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    #11996
    cleanclub
    Supported

    video

    • This reply was modified 1 month ago by cleanclub.
    #11998
    cleanclub
    Supported
    #12001

    Hi,
    In your video is similar the screenshot above and we can’t see the error.
    Please use Inspect Element tool of the browser follow this:
    https://www.wikihow.com/Inspect-Element-on-Chrome
    then click on Console Tab if it show error:
    https://prnt.sc/XMSyNuUBWg-D
    In our case we don’t have any error.
    Also please check our demo if it break on Chrome too.

    Home 1


    If our demo still working fine on Chrome, it mean the issue may not from theme, It can come from your network, browser,…

    ****
    Regards,
    HaruTheme

    #12017
    cleanclub
    Supported

    The demo is working on chrome but had a hard time connecting at first I got the attached error screen and had to reload.

    Here’s a video of the inspect element tool:
    https://we.tl/t-v1CfqXWXjd

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    #12023
    cleanclub
    Supported

    additionally, I am getting the same error on my phone, once reloaded the website works fine.

    • This reply was modified 1 month ago by cleanclub.
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    #12030
    cleanclub
    Supported

    I think I fixed it. I downloaded LiteSpeed Cache Optimizer and played with the settings until I got results. Works on Chrome and mobile now. I will update if I have anymore issues with it. Thanks!

    #12031

    Thanks so much for your feedback!
    Hope it’s working fine now.

    ****
    Regards,
    HaruTheme

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