Occasionally, header isn’t full width

[wendyneill]

I am using the Shang theme for my site. Sometimes, when I load the page, the top slider is not using the full width. There is a band of white on the right side. See attached screenshot. If I reload the page, it corrects itself and fills the whole width. But I don’t want my customers experiencing that. It happened to me in Chrome 94.0.4606.54 and also in Firefox 91.0.2. I have not changed much on the Revolution Slider from the demo except change text and background images.

[wendyneill]

The screenshot file was too big, so I reduced it and am attaching it here.

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[admin]

Hi,
Thanks for contacting us and choosing our product!
About this issue maybe happen with Revolution Slider.
You can update Revolution Slider to the latest version follow this topic:

How to update WordPress theme Automatic from ThemeForest

(step 3)
or you can download latest version here:
https://drive.google.com/file/d/1Z-ksLrTOXsWpUplhYk95RSm3FrKmC9Q9/view?usp=sharing
Hope this helps!

****
Regards,
HaruTheme

[wendyneill]

I have updated Slider Revolution to the newest version as well as the Shang theme and am still having the issue of a white section on the right.

Can you login the admin login I sent you and see if you can figure it out?

[admin]

Hi,
This issue maybe happen with the latest version of Revolution Slider.
We have just changed WP Bakery row to Default here:
https://prnt.sc/1u3l7b8
and add this custom CSS code in Appearance -> Customize -> Additional CSS:

.open-hours-2 {
	margin-top: -25%;
}

Maybe it will works fine now. If this issue still happen we’ll contact plugin author about it.
Hope this helps!

****
Regards,
HaruTheme

[Author]

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