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Home Forums Themes Support Circle Plug In Haru Circle Core

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  • #8295
    nemomeijer
    Support Expired

    Hello, I installed the theme and all the plugins but my website crashes everytime I try to install the Haru Circle Core Plugin. Everything else works fine. I don’t know what the problem is and I’m sure I have the correct Version installed.

    Thanks in advance for your help
    Nemo

    #8296

    Hi,
    Thanks for contacting us and choosing our product!
    In this case if your site crash when active plugin please send us your site FTP account.
    We need this to check the issue for you.
    Please private your reply.

    ****
    Regards,
    HaruTheme

    #8304
    nemomeijer
    Support Expired
    This reply has been marked as private.
    #8310

    Hi,
    We have just checked your site and see maybe server permission cause this issue:
    https://prnt.sc/ya4hom
    Please contact your hosting provider resolve it for you (don’t need FTP account when install plugins)
    We have made quick fix and imported demo data for you.
    You can go to Settings -> Reading to set Homepage you want.
    Here is the document: https://document.harutheme.com/circle/
    Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber
    In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/
    You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/
    Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/
    If you have other issues please search on our forum first for the quick solutions.
    Hope this helps!

    ***
    Regards,
    HaruTheme

    #8312
    nemomeijer
    Support Expired

    Hi Thank you very much! Everything seems to work now.

    Regards
    Nemo

    #8313

    Thanks for your feedback!

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