Home Forums Themes Support Pangja Problem when installing purchased theme pangja

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  • #3849
    anabsw
    Supported

    Hello,

    I need help.

    I’m trying to install the theme and it gives me an error. The mistake is:
    It was not possible to create the directory /var/www/vhosts/sdiconverting.es/httpdocs/wp-content/themes/pangja/

    The theme installation failed.

    I have increased the performance settings of php 7.2.20
    memory_limit
    128M (Default)
    max_execution_time
    180
    max_input_time
    180
    post_max_size
    32M
    upload_max_filesize
    32M

    But I can’t install the theme either.

    Please I need urgent help or I will not be able to start my work.

    Thank you very much in advance.
    Ana

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    #3852

    Hi,
    Thanks for contacting us and choosing our product!
    This issue come from your server cause WordPress can’t create directory when install theme.
    You should contact your hosting provider help you change permission of directory install WordPress. Then you can install theme and import demo data.
    Hope this help!

    ****
    Best regards,
    HaruTheme

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