Home Forums Themes Support Circle Problems on mobile : video, portfolio

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  • #1282


    I encounter several problems on Apple mobiles & tabs.

    On iPhone 5s / IOS 10.2

    1 – Revolution Slider with background video not loading automatically.

    2 – Single Videos : videos are not loading

    3 – Video categories filters : not working. Hitting categories buttons doesn’t work.

    4 – Portfolio : category filters work but I have to hit the thumbnails several times to open the photos. See : https://tinyurl.com/y75tq8db

    Once gallery opened, strange display on pages with only greyed images.

    See : https://tinyurl.com/y9n7kc9j

    On iPad (iOS 9.3)

    1 – portfolio doesn’t work. Hitting the thumbnail doesn’t load the videos.
    See : https://tinyurl.com/y75tq8db


    I have upgraded Circle theme to Version : 2.0.4.

    Need help ! It’s URGENT, website needed to be visited by customers !

    Thanks a lot !

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    May I have an answer ! Please !


    help !


    Response time up to 1 business day.

    is it a joke ?
    Will somebody can give me an answer please !


    Please update to latest version. We fixed hover issues on mobile. Also almost your question can found on forum.
    If you want to customize something please follow topic tutorial customize use child theme.

    How to customize WordPress theme using Child theme

    You can hide or change any information you want.
    About popup when you responsive that’s issues of external library prettyPhoto. So we’ll update when this repository update.
    About image color. Maybe have issues with your item or server. We’ve checked on our site and iOS 11, Iphone 6s and all working fine.


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