Problems with Blog

[roman]

– Buttoms are not displaying any text on blog page.
– On the main page, post image appears twice.

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[admin]

Hi,
1. We can’t login to your site for check:
https://prnt.sc/su2eko
However Blog on our theme display like this:
https://demo.harutheme.com/clarivo/blog/
You need create a blog page: https://prnt.sc/su2f9h
and set it in Settings -> Reading:
https://prnt.sc/su2foy
and set layout for Blog page in Theme Options -> WordPress Settings -> Archive Settings -> Archive Blog style:
https://prnt.sc/su2ghn
2. About recent news in Homepage we’ll check when we can login to your site.

****
Regards,
HaruTheme

[roman]

Is that the only view allowed for posts? You don’t have a grid view?

I have accessed my dashboard without problems few minutes ago. I din’t know why it failed to you.

[admin]

Hi,
1. We tried again but still can’t login:
https://prnt.sc/sug4ss
The issue with Homepage maybe you are using WP Bakery in Single Post and when description cut the description (content) and it cause the issue.
2. The setting above is for Blog (Posts).
That’s seem you are using Grid default shortcode of WP Bakery and maybe it have some issue.
We’ll check and feedback to WP Bakery author asap about this.

****
Regards,
HaruTheme

[roman]

Hi,

Any update on this please?

I can enter the page without any issue. Could you please try again?

Thank you
Kind regards

[admin]

Sorry by can you check your site admin login.
We tried many times with some browser and still got this error.
https://prnt.sc/svdsgr
Please contact your hosting provider if they have some config to block it.
With the issue 1. Please don’t use WP Bakery in Single Post and it will working fine.
If you still need use it. We need login to check and please send us FTP account. We’ll check the code first.

****
Regards,
HaruTheme

[roman]

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[admin]

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[roman]

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[admin]

Hi,
1. We have just logged in to your site.
About the issue with Haru recent news shortcode at Homepage you can set Excerpt length is 0:
https://prnt.sc/swmpdj
It will work fine because now you build single post by WP Bakery. So if cut string it will break HTML tag.
2. About Blog page you can set it here: https://www.farmaciatortajada.com/wp-admin/admin.php?page=_options&tab=14
Now shortcode Grid from WP Bakery may be have issue but we can’t customize their plugin. So in this case we’ll have a feedback to them.

****
Regards,
HaruTheme

[roman]

Hi,

If I set the excerpt to 0, no text is shown from the post. How can I fix this?

Thank you

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[admin]

Hi,
Because your post use WP Bakery Page Builder, and when it cut string it will cause the issue.
You can Enable Excerpt for post like this:
https://prnt.sc/sxrxnl
https://prnt.sc/sxrzlj
Hope this help!

****
Regards,
HaruTheme

[Author]

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