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Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 10, 2023 at 5:32 pm #10299
    fawadnqsh
    Supported

    Hello,
    hope you are doing great i purchase your theme pricom all are done but product can’t show once i upload the demo kindly help

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    January 11, 2023 at 2:21 am #10301
    admin

    Hi,
    Thanks for contacting us and choosing our product!
    We have tried to login to your site but incorrect the account:
    https://prnt.sc/RfECT6gnSGpO
    Can you please recheck it and make sure it’s correctly before send the account for us.
    We need to login to check the issue.

    ****
    Regards,
    HaruTheme

    January 11, 2023 at 2:21 pm #10303
    fawadnqsh
    Supported

    Which account?

    January 11, 2023 at 2:22 pm #10304
    fawadnqsh
    Supported

    Can’t show any SS

    January 11, 2023 at 2:35 pm #10305
    fawadnqsh
    Supported
    This reply has been marked as private.
    January 11, 2023 at 4:02 pm #10307
    fawadnqsh
    Supported

    Kindly update me once it’s fixed

    January 11, 2023 at 4:24 pm #10308
    fawadnqsh
    Supported

    Bird Tank Top

    January 11, 2023 at 4:24 pm #10309
    fawadnqsh
    Supported

    Kindly fixed this

    January 11, 2023 at 4:41 pm #10311
    admin

    Hi,
    We checked your site and see PHP version is too low: https://prnt.sc/D3uyxkL6OCA5 (7.2)
    You should change PHP version to > 7.4 (8.0 recommended) for WordPress working fine:

    Requirements


    Hope this helps!

    ****
    Regards,
    HaruTheme

    January 11, 2023 at 5:42 pm #10312
    fawadnqsh
    Supported

    Let me check stay with me

    January 11, 2023 at 7:12 pm #10313
    fawadnqsh
    Supported

    Now demo is not imported 30mints passed still on please wait

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    January 11, 2023 at 7:12 pm #10315
    fawadnqsh
    Supported

    This is the SS

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    January 12, 2023 at 12:15 am #10320
    admin

    Hi,
    We see you installed on a new domain and already imported demo data here:
    https://prnt.sc/w0G3DVC3oDg6
    Please make sure PHP settings as requirement in this topic:

    How to Import Demo Manual WordPress theme


    Hope this helps!

    ****
    Regards,
    HaruTheme

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