Home Forums Themes Support Pricom Product page error

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  • #11935
    Carlos
    Supported

    The product page of the store gives me an error. I have tried to edit the page that comes with the theme I have created another one. But when trying to edit it with elementor, the page remains blank and does not load to edit. I have already disabled all plugins and this doesn’t fix the problem. All the other pages load without any inconvenience but the product page does not allow me to edit it, it does not load elementor. I ask you the favor of reviewing if it is something on the subject. Since I need to start assembling products. I thank you very much in advance.

    At this moment I have the site locally, so it would not be useful to send them access since they will not be able to enter to review. But if it is possible and I hope so, give me some step to follow to correct this and be able to continue uploading products.

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    #11938

    Hi,
    Thanks for contacting us and choosing our product!
    Because you are using theme on the Localhost and we can’t check it.
    However please make sure you are using the latest version of theme & plugins by follow this topic:

    How to update WordPress theme Automatic from ThemeForest


    Please notice at step 3 & step 4 to update plugins.
    If this still happen please use Inspect Element tool of the browser to see if have error:
    https://www.wikihow.com/Inspect-Element-on-Chrome (Click on The Console tab)
    If have error please send us the screenshot.
    However upload your site on the live server will help you easily to check it for you.
    Hope this helps!

    ****
    Regards,
    HaruTheme

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