Home Forums Themes Support TeeSpace Redux framework causing issue with Fancy Product Designer integration

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  • #11967
    admin@aktive.tech
    Supported

    Hi,

    We are facing an issue with our Teespace website. We have integrated Fancy Product Designer (FPD) version 6.06. All works well except when we add logo/images onto FPD, it supposes to add additional charges to the product but the price doesn’t get updated on the single product page.

    For example, we have a customizable t-shirt product that has a base cost of RM10. When we add an element priced at RM 1, it supposes to show RM 11 on the single product page but the price doesnt change. However, the price is being reflected correctly in the cart section

    We first raised the issue with FPD support and they asked us to deactivate plugins one by one to check if any plugins causing the error. We found out that the issue only happens when the redux framework is activated. If the redux framework is deactivated, the pricing on a single product page is getting updated as it supposes to be.

    However, this means we cannot use TeeSpace. Can you please assist us to check on the issue?

    FYI, We are using the latest version of Teespace.

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    #11969
    admin@aktive.tech
    Supported

    adding more screenshot

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    #11981

    Hi,
    Thanks for contacting us and choosing our product!
    We have just checked your site and see the issue with FPD.
    We go to wp-content/plugins/fancy-product-designer/assets/js/ then open file frontend-woo.js
    Go to line 222 and change the code from:
    $productWrapper.find('.single_variation .price .amount:last'); //fallback older WC version
    to
    $productWrapper.find('.price .amount:last'); //fallback older WC version
    and it’s working fine. Please clear cache to see changes.
    We’ll try to find another solution later.
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #11982
    admin@aktive.tech
    Supported

    Hi, Yes it works now. Thank you for the quick resolution !

    Will this be an issue whenever there is an update?

    #11983

    Hi,
    We are checking if we can process in our side.
    However, it seems the issues from FPD not cover some case in their code.

    ****
    Regards,
    HaruTheme

    #12127
    admin@aktive.tech
    Supported
    This reply has been marked as private.
    #12128
    admin@aktive.tech
    Supported
    This reply has been marked as private.
    #12129
    admin@aktive.tech
    Supported
    This reply has been marked as private.
    #12132
    admin@aktive.tech
    Supported

    hi any update to my private reply ?

    #12147

    Hi,
    Sorry for late response because have issue with email system and we don’t get any notice about this topic.
    In this case after research FPD code, we found may have option to set price element but we can’t find in FPD admin settings.
    So you need to change directly in code like this to resolve the issue:
    Go to wp-content/plugins/fancy-product-designer/assets/js/ then open file frontend-woo.js
    Go to line 243 to 248 and change the code to this:

    if($priceElem && $priceElem.length > 0) {
    	$productWrapper.find('.summary-content .price .amount:last').html(htmlPrice);
            $priceElem.html(htmlPrice);
    }
    else {
        //console.info('No price element could be found in the document!');
    }

    We added this code to make price change in all case:
    $productWrapper.find('.summary-content .price .amount:last').html(htmlPrice);
    Please clear cache to see changes.
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #12149
    admin@aktive.tech
    Supported

    Hi Support, this change seems to resolve the issue. I will forward the details to FPD Support team as well and keep you posted. You guys are the best!

    #12150

    Thanks for your feedback!
    It seems FPD need an option to set element need to select for price changes.

    ***
    Regards,
    HaruTheme

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