Thanks for contacting us and choosing our product!
We have just checked your site without login and it’s working fine: https://prnt.sc/sdq75n So maybe you got cached please delete it and try again.
or you can use Inspect Tool or Browser to check it (F12) to see the error.
Here is document: https://document.harutheme.com/clarivo/
Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber
In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/
Hope this help!