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Home Forums Themes Support Clarivo Shop page is not displaying properly

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  • #9813
    tonyssheep
    Support Expired

    Dear Support Staff,

    My shop page is displaying the same content and functional as the demo. However it is has no margin. When I go to Shop page to try and edit it appears to be void of content. This leaves me quite confused, how could my shop page be displaying so much functional content (although ugly) when the page has nothing?

    Could you please let me know how I can give my Shop page margin?

    Secondly, my Page Title Background image is missing. When I turn it on in Theme options – WordPress settings, still nothing would appear. Could you let me know how I can add a page title background image?

    Thanks

    #9814
    tonyssheep
    Support Expired

    To clarify, when I say shop page is displaying content and functional. I am talking about the /shop page from a visitor’s perspective.

    When I say shop page is void of content, I am talking about the back end Shop Page where I can use WPbakery to edit stuff.

    I would just like to know how to edit the shop page (giving it margin).

    Thanks

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    #9817

    Hi,
    Thanks for choosing our product!
    You can change Shop (Archive Product) page in Theme Options -> WooCommerce -> Archive Product:
    https://www.radiantpharmacy.ca/wp-admin/admin.php?page=_options&tab=21
    then set Archive Product layout is Container.
    Here is the document of theme: https://document.harutheme.com/clarivo/
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #9818
    tonyssheep
    Support Expired

    Thank you for the quick reply. Could you also let me know how to change the background image of Title page? I changed the setting in Theme options – WordPress settings. Still nothing would appear.

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    #9820

    Hi,
    Please note for Shop page you need to change in Page Title of WooCommerce.
    For pages like contact, about,.. if you changed in Theme Options but it doesn’t change, so you need to Edit the page you want to change Page Title images and scroll to Page Options at bottom of page then go to Tab Page Title to set image background.

    In our theme there is a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/
    That means you need to Edit Homepage (or page have header, footer, layout,.. different settings in Theme Options) then go to Page Options -> Header Elements (or Header Customize) at bottom of page to compare settings with Theme Options -> Header -> Header Elements.

    Hope this helps!

    ****
    Regards,
    HaruTheme

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