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  • #9031
    TNRFX
    Support Expired

    Hi there,

    We just have updated the theme and WordPress. All plugins, the theme, and WordPress are now running on the latest version.

    Unfortunately, the top slider of the theme (Revolution Slider) does not work properly anymore, not showing full-width on my desktop PC (UHD Screen) and my Laptop (Full HD) anymore.

    Do you know why this happens and what can be done against it?
    Thanks a lot in advance.

    Kind regards,
    Timothy Ross

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    #9033

    Hi,
    Thanks for contacting us and choosing our product!
    This issue happen with WPBakery latest version and Revolution Slider.
    We have just updated Revolution Slider 6.5.6 for you add this JS code in Revolution Slider:

    revapi1.bind("revolution.slide.onloaded",function (e) {
      setTimeout(function(){
          $(window).trigger('resize');
        revapi1.revstart();
      }, 1000);
    });

    https://prnt.sc/1l5ye2k
    We refreshed 10 times and the issue may happened 1-2 times. We’ll contact plugin author about this issue.
    Hope this helps!

    ****
    Regards,
    HaruTheme

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