Sticky header does not work

[jjwolhuter]

Hello,

the sticky header stopped working (previously functional, I have not changed anything on the website for months, this appeared recently). I have installed all WP updates but that did not help. It is correctly turned on in the Header – Navigation settings.
This is causing the header not to display properly (a broken header logo link and navigation across two lines) on some browsers (observed on Chrome/Mac). Do you know what might help to fix this?

Thank you

[admin]

Hi,
Thanks for choosing our product!
First of all we see your support time has expired. So you should renew to continue get support.
About this issue we checked your site and see function in our file haru-main.js doesn’t run.
In this case you can try by deactivate plugins not required in our theme and check again.
We checked our theme with all plugins latest version and sticky menu is working fine now.

****
Regards,
HaruTheme

[jjwolhuter]

Hello admin,

I have now extended the support.

I have deactivated each plugin that was not on the list of required plugins in the documentation which did not help (with the exception of: Akismet Anti-Spam, Google Analytics for WordPress by MonsterInsights, Jetpack, NextGEN Gallery,
Really Simple SSL, Shortcode Widget, Site Kit by Google – these are either common plugins (such as google, analytics and antispam) or would seriously impact the functionality of my website (ssl, nextgen gallery+shortcode widget).

What are my next options to make this work?

Thank you

[admin]

Hi,
You need to update theme and plugins to the latest version to make Sticky Header working fine:
https://prnt.sc/1b3fl78
follow this topic:

How to update WordPress theme Automatic from ThemeForest

and need to clear cache after update.
Hope this helps!

***
Regards,
HaruTheme

[jjwolhuter]

Hello admin,

updating plugins has worked now, thank you.

However, the retina logo is still not reading on Mac (Chrome and Safari), please see screenshots. I have tried to remove & re-upload, tried different img formats. It does appear only on sticky header on scroll.

No issues on mobile, Windows and Linux (Chrome, Mozilla).

Thank you

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[admin]

That’s mean you edited Homepage and set Logo in Page Options -> Logo at bottom but doesn’t save,… and it cause the issue:
https://www.originalnursingbarbers.com/wp-admin/post.php?post=47&action=edit
You can reselect it here!
Hope this helps!

****
Regards,
HaruTheme

[jjwolhuter]

Thank you, that worked!

Cheers

[admin]

Thanks for your feedback!

[Author]

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