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  • #9135
    edouard
    Support Expired

    Hi there,

    I’ve just installed the theme and imported the demo (home-2).

    Everything looks fine but the icons are all missing (those that appears on services page and on some area of homepage)

    #9163
    edouard
    Support Expired

    Hi there
    Can you get back to me ?

    #9164

    Hi,
    Thanks for contacting us and choosing our product!
    Sorry for lack this topic because we don’t get email notice of it.
    About this issue maybe your server doesn’t allow download/import svg image in the server settings.
    You can download it directly from here and choose what icon you want:
    https://drive.google.com/drive/folders/1szxDVZSb7VugRZkIxF7C0BdqUQMHrp1B?usp=sharing
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #9165
    edouard
    Support Expired

    Thanks for your answer, however i don’t have any format restriction for upload on my server.
    Your solution could work but i’d like the theme to work as expected and have the demo complete.
    How can i manually install the icons library ?

    #9166

    Hi,
    Almost other customers can get demo import working fine without any issues.
    You can see only svg icons can’t import into your site.
    Default SVG doesn’t allow to import on some server.
    More detail you can see this topic:

    Enable SVG Support in WordPress


    You can easy to edit Elementor widget then upload the svg icon we shared above manually.
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #9167
    edouard
    Support Expired

    So there is no manual installation procedure ?

    #9169

    You can contact your hosting provider to help you setup server allow to import.
    Or upload svg files manually when change content of widget.
    The SVG files we already shared above.
    Other solution you can try to import at Localhost by use this:
    https://localwp.com/
    After finish you can upload your server later.
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #9196
    viziafilms
    Support Expired

    Yes same issue, for the same Demo ( Demo 2 Film Studio ) Icons are NOT imported.
    I think this might be on your part, not the customers. Ive done a lot websites, first time this happens to me. Why dont you just change the files? Just a thought, cause this is a bug.

    #9197
    viziafilms
    Support Expired

    EDIT : Ok so when installing SVG Support plugin and THEN reimporting the demo 2, everything
    works fine. Thanks for the answer Haru and great theme.

    #9198

    Thanks for your feedback!

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