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Tagged: video metas disappear
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April 12, 2023 at 6:21 am #10968
Hi,
The original video already show here:
https://gyazo.com/791f2371a8cd593d9a51bae234451aa3
If you duplicate video, the metabox will not works.
Please add it manually.***
Regards,
HaruThemeApril 13, 2023 at 5:24 am #10976Sorry, I think we are talking about different things. In my backend I do not see any meta information, video id etc. in ANY of my videos. Nonetheless, the website shows all the information.
April 13, 2023 at 2:09 pm #10977Hi,
This video show all information:
https://michaelsturm.eu/wp-admin/post.php?post=13326&action=edit
https://prnt.sc/hs2HinWojS0B
Similar with this video:
https://michaelsturm.eu/wp-admin/post.php?post=12033&action=edit
https://prnt.sc/gUiqShi0XSZN
So can you tell us more detail what is not showing now?****
Regards,
HaruThemeApril 15, 2023 at 5:03 am #10978As mentioned before (several times now) ALL meta information is missing when opening ANY video in the backend. I tried to create a new video, this is what happened:
1. Naming video, editing meta information, putting in youtube id, saving video.
2. In the frontend, everything works fine, meta information is shown.
3. In the backend ALL meta information is gone.
All this without trying to translate.
Please try yourself!
April 15, 2023 at 10:37 am #10983Hi,
We created a test Video Here:
And the screenshot for backend:
https://gyazo.com/ff23612e4333f776152b780f4eb26714
You can see all are working fine and show!****
Regards,
HaruThemeApril 15, 2023 at 10:46 am #10984On my end the page is empty. How can that be?
April 15, 2023 at 10:48 am #10985April 15, 2023 at 10:50 am #10987Hi,
Please try to use an other Browser and incognito mode.
Also clear cache at admin by press Ctrl + Shift + R****
Regards,
HaruThemeApril 15, 2023 at 10:55 am #10988Freshly installed Google Chrome – same result.
April 15, 2023 at 10:56 am #10989Please try to use another Computer.
We checked your site on Linux and Macbook and all are working fine and we can’t check what happen with your PC.****
Regards,
HaruThemeApril 15, 2023 at 11:03 am #10990iPhone: same result. Macbook: same result.
I am sorry, this is really annoying, I know. But I am quite sure that it has nothing to do with my machine. I did try all these things before. Maybe some library that I do not have access to? Some javascript? I am guessing …
April 17, 2023 at 6:47 am #10999Checked again with the Computer from our Office:
https://prnt.sc/_MUOxqGeEJkJ
Please try to use Incognito Mode of the Browser and use Inspect Element tool of the Browser and take the screenshot if it show error:
https://www.xda-developers.com/how-inspect-element-chromebook/
We checked several computer and all are working fine!****
Regards,
HaruThemeApril 17, 2023 at 11:53 am #11000Incognito mode: Same result.
When opening Haru Test Video no information is shown, as before. I can edit the video and save it, but afterwards again there is nothing visible in the backend, although my input can be seen, when opening the video as preview.
I have tried on several devices – all Apple though, and three browsers: Firefox, Chrome, Safari. Everywhere I get the same result.
Attachments:
You must be logged in to view attached files.April 17, 2023 at 12:15 pm #11002I found this, no idea, if it helps.
Attachments:
You must be logged in to view attached files.April 17, 2023 at 3:40 pm #11004Sorry but we tried with Firefox but still see the content you changed:
https://prnt.sc/37_lrR5qs5U8
Please try again with another computer and another connnection.****
Regards,
HaruTheme -
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