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Tagged: video metas disappear
- This topic has 40 replies, 2 voices, and was last updated 1 month, 1 week ago by admin.
April 12, 2023 at 6:21 am #10968
The original video already show here:
If you duplicate video, the metabox will not works.
Please add it manually.
HaruThemeApril 13, 2023 at 5:24 am #10976
Sorry, I think we are talking about different things. In my backend I do not see any meta information, video id etc. in ANY of my videos. Nonetheless, the website shows all the information.April 13, 2023 at 2:09 pm #10977
This video show all information:
Similar with this video:
So can you tell us more detail what is not showing now?
HaruThemeApril 15, 2023 at 5:03 am #10978
As mentioned before (several times now) ALL meta information is missing when opening ANY video in the backend. I tried to create a new video, this is what happened:
1. Naming video, editing meta information, putting in youtube id, saving video.
2. In the frontend, everything works fine, meta information is shown.
3. In the backend ALL meta information is gone.
All this without trying to translate.
Please try yourself!April 15, 2023 at 10:37 am #10983
We created a test Video Here:
And the screenshot for backend:
You can see all are working fine and show!
HaruThemeApril 15, 2023 at 10:46 am #10984
On my end the page is empty. How can that be?April 15, 2023 at 10:48 am #10985April 15, 2023 at 10:50 am #10987
Please try to use an other Browser and incognito mode.
Also clear cache at admin by press Ctrl + Shift + R
HaruThemeApril 15, 2023 at 10:55 am #10988
Freshly installed Google Chrome – same result.April 15, 2023 at 10:56 am #10989
Please try to use another Computer.
We checked your site on Linux and Macbook and all are working fine and we can’t check what happen with your PC.
HaruThemeApril 15, 2023 at 11:03 am #10990
iPhone: same result. Macbook: same result.
Checked again with the Computer from our Office:
Please try to use Incognito Mode of the Browser and use Inspect Element tool of the Browser and take the screenshot if it show error:
We checked several computer and all are working fine!
HaruThemeApril 17, 2023 at 11:53 am #11000
Incognito mode: Same result.
When opening Haru Test Video no information is shown, as before. I can edit the video and save it, but afterwards again there is nothing visible in the backend, although my input can be seen, when opening the video as preview.
I have tried on several devices – all Apple though, and three browsers: Firefox, Chrome, Safari. Everywhere I get the same result.April 17, 2023 at 12:15 pm #11002
I found this, no idea, if it helps.April 17, 2023 at 3:40 pm #11004
Sorry but we tried with Firefox but still see the content you changed:
Please try again with another computer and another connnection.
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