Home Forums Themes Support Frames Translations of project information boxes

Viewing 15 posts - 16 through 30 (of 41 total)
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  • #10968

    Hi,
    The original video already show here:
    https://gyazo.com/791f2371a8cd593d9a51bae234451aa3
    If you duplicate video, the metabox will not works.
    Please add it manually.

    ***
    Regards,
    HaruTheme

    #10976
    dirk
    Supported

    Sorry, I think we are talking about different things. In my backend I do not see any meta information, video id etc. in ANY of my videos. Nonetheless, the website shows all the information.

    #10977

    Hi,
    This video show all information:
    https://michaelsturm.eu/wp-admin/post.php?post=13326&action=edit
    https://prnt.sc/hs2HinWojS0B
    Similar with this video:
    https://michaelsturm.eu/wp-admin/post.php?post=12033&action=edit
    https://prnt.sc/gUiqShi0XSZN
    So can you tell us more detail what is not showing now?

    ****
    Regards,
    HaruTheme

    #10978
    dirk
    Supported

    As mentioned before (several times now) ALL meta information is missing when opening ANY video in the backend. I tried to create a new video, this is what happened:

    1. Naming video, editing meta information, putting in youtube id, saving video.

    2. In the frontend, everything works fine, meta information is shown.

    3. In the backend ALL meta information is gone.

    All this without trying to translate.

    Please try yourself!

    #10983

    Hi,
    We created a test Video Here:

    Haru Test Video


    And the screenshot for backend:
    https://gyazo.com/ff23612e4333f776152b780f4eb26714
    You can see all are working fine and show!

    ****
    Regards,
    HaruTheme

    #10984
    dirk
    Supported

    On my end the page is empty. How can that be?

    #10985
    dirk
    Supported

    Screenshot again …

    Attachments:
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    #10987

    Hi,
    Please try to use an other Browser and incognito mode.
    Also clear cache at admin by press Ctrl + Shift + R

    ****
    Regards,
    HaruTheme

    #10988
    dirk
    Supported

    Freshly installed Google Chrome – same result.

    #10989

    Please try to use another Computer.
    We checked your site on Linux and Macbook and all are working fine and we can’t check what happen with your PC.

    ****
    Regards,
    HaruTheme

    #10990
    dirk
    Supported

    iPhone: same result. Macbook: same result.

    I am sorry, this is really annoying, I know. But I am quite sure that it has nothing to do with my machine. I did try all these things before. Maybe some library that I do not have access to? Some javascript? I am guessing …

    #10999

    Checked again with the Computer from our Office:
    https://prnt.sc/_MUOxqGeEJkJ
    Please try to use Incognito Mode of the Browser and use Inspect Element tool of the Browser and take the screenshot if it show error:
    https://www.xda-developers.com/how-inspect-element-chromebook/
    We checked several computer and all are working fine!

    ****
    Regards,
    HaruTheme

    #11000
    dirk
    Supported

    Incognito mode: Same result.

    When opening Haru Test Video no information is shown, as before. I can edit the video and save it, but afterwards again there is nothing visible in the backend, although my input can be seen, when opening the video as preview.

    I have tried on several devices – all Apple though, and three browsers: Firefox, Chrome, Safari. Everywhere I get the same result.

    Attachments:
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    #11002
    dirk
    Supported

    I found this, no idea, if it helps.

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    #11004

    Sorry but we tried with Firefox but still see the content you changed:
    https://prnt.sc/37_lrR5qs5U8
    Please try again with another computer and another connnection.

    ****
    Regards,
    HaruTheme

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