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Viewing 11 posts - 31 through 41 (of 41 total)
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  • April 18, 2023 at 7:23 am #11011
    dirk
    Support Expired

    I really do understand you do not believe the fault to be on your side as you can apparently see the contents. BUT I have tried from different places with different machines and I do NOT see the contents. PLEASE help me with this issue and stop asking me to try, what I already did. Thank you!

    April 18, 2023 at 11:32 am #11014
    admin

    Please install TeamViewer and send us your ID & password via email harutheme@gmail.com
    We’ll check it for you in next 3 hours 30 mins from now.
    Our staff will check it for you via TeamViwer.

    ****
    Regards,
    HaruTheme

    April 20, 2023 at 9:38 am #11040
    dirk
    Support Expired

    Sorry, I have not seen your message until now. Can we please agree on a time slot? I am 5 hours behind, can we try 12:30 pm your time? Either tomorrow (21st, April) or on friday (22nd)?

    Thanks a lot, Dirk

    April 20, 2023 at 10:58 am #11041
    admin

    Hi,
    We can support this from now to next 2 hours.
    Please feedback and you can turn ON your computer then send us ID, password and you can do other jobs.

    ****
    Regards,
    HaruTheme

    April 20, 2023 at 12:37 pm #11042
    dirk
    Support Expired

    As mentioned before, I can offer time slots either tomorrow (21st, April) or on friday (22nd) at 12:30 your time.

    April 21, 2023 at 5:32 am #11054
    dirk
    Support Expired
    This reply has been marked as private.
    April 21, 2023 at 6:54 am #11055
    dirk
    Support Expired
    This reply has been marked as private.
    April 21, 2023 at 4:14 pm #11056
    admin

    Hi,
    Sorry for late reply!
    Please send your ID and password at Saturday at the same time.
    We lacked the email of this topic.

    ****
    Regards,
    HaruTheme

    April 22, 2023 at 5:36 am #11057
    dirk
    Support Expired
    This reply has been marked as private.
    April 22, 2023 at 6:46 am #11058
    dirk
    Support Expired

    Solved!

    I created a new admin user and with this new user everything works fine. Thanks for your help, such kind of problem has never crossed my path before. Sorry for being impatient, I felt utterly helpless.

    Cheers, Dirk

    April 22, 2023 at 11:54 am #11059
    admin

    Thanks for your feedback!

    ***
    Regards,
    HaruTheme

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