Unable to Edit with WPBakery Page Builder

[digitalmate]

I have installed theme successfully and have updated couple of things as suggested except WPBakery Page Builder. I tried to update but got an error, It says “An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?”.
Also current version of WPBakery is not working, When I am trying to edit any page with WPBakery Page Builder it is not responding.
Lets say I want to edit about us page. I visit the page and click the option “Edit with WPBakery Page Builder”, after couple of seconds I get a blank page only.
Please help.

[admin]

Hi,
Thanks for contacting us and choosing our product!
We see you installed Visual Composer but our theme use WP Bakery Page Builder. So you should deactivate this plugin.
Then it will working fine:
https://prnt.sc/vtcg56
You can’t update WP Bakery Page Builder because you need single license to do it.
You can update it via our theme update follow this topic tutorial:

How to update WordPress theme Automatic from ThemeForest

Hope this helps!

****
Regards,
HaruTheme

[digitalmate]

Hi Admin,
Thanks for your help previously.
I wanted to know that with WPBakery Edit, is it only possible to edit the website with backend editor or I can edit with frontend editor as well. Because I am unable to edit with frontend editor.

[admin]

Hi,
This issue happen with WP Bakery 6.4.1.
We have just updated it to 6.4.2 for you follow this topic tutorial:

How to update WordPress theme Automatic from ThemeForest

Now it’s working fine!

****
Regards,
HaruTheme

[Author]

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