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Home Forums Themes Support Vidio Video Can’t play

Topic Resolution: Resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #7733
    ycyeagle
    Support Expired

    Hi
    1.
    When I use a computer to browse the website, the video cannot be played
    But I use my mobile phone to browse the website and the video can be played
    What is the problem?

    2.
    For example, in the attached image file, the number of viewers is 0 and cannot be counted

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    #7738

    Hi,
    Thanks for choosing our product!
    1. We have just checked your site and see the video loading via HTTP but your site load via HTTPS and it cause this issue:
    https://prnt.sc/vbx2c0
    Please update your video URL to HTTPS and check again.
    2. You need setup Post View Counter: https://wp-atc-test.azurewebsites.net/wp-admin/options-general.php?page=post-views-counter
    https://prnt.sc/vbx6jt
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #7741
    ycyeagle
    Support Expired

    Thanks for your help

    #7744

    Thanks for your feedback!

Viewing 4 posts - 1 through 4 (of 4 total)

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