Home Forums Plugins Support Vidi – Video WordPress plugin Video Does Not Attach To Channel On First Upload

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  • #12632
    grpetz
    Supported

    Hello Haru. Here’s my steps to reproduce this problem.

    I have my channel created, this was created through the front-end submission form.

    I go to the video submit page and upload video selecting the category, tags and then attaching the video to my channel using the “+” and it transfers over to the right side to show it attached.

    I then upload the video and it says successfully uploaded.

    When I go to my videos, the video is showing correctly that it uploaded.

    However, when I go to my channel it does not show the video is attached to it.

    I have to go into my channel, and choose edit channel, and then attach it there using the “+” sign.

    This time after saving the channel from the edit channel page, the video is now attached.

    So in summary: The video is not attaching the first time with the video upload.

    Can you please check into this and let me know of a fix. Thank you.

    #12637
    grpetz
    Supported

    I also noticed another problem. I created a second video channel under the same user account. Then I uploaded one video to that channel from video submit page.

    When I visit that new channel on the “my-channels” page it shows 5 videos attached to it, which were videos that were attached to my other channel.

    It should only show 1 video attached to the new channel.

    #12642

    Hi,
    Thanks for contacting us and choosing our product!
    Sorry but currently we don’t have effort to develop new feature.
    You can create a refund request here: https://themeforest.net/refund_requests/new
    and choose other plugin.

    ***
    Regards,
    HaruTheme

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