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  • #10559
    esrival
    Support Expired
    This reply has been marked as private.
    #10562
    esrival
    Support Expired
    This reply has been marked as private.
    #10721
    esrival
    Support Expired

    hello, did you see my last to messages from February 15 th? I didn’t get any answer, thank you again

    #10723

    Hi,
    Sorry for late reply because we lacked your email, we don’t get the notice about your reply.
    1. About the issue with DoP, this shortcode use isotope layout.
    So when you load more videos it will appear then isotope re layout. That’s why you see videos appear but not show in DoP filter because no videos in this category loaded.
    To resolved the issue when have much videos, we created a shortcode with name Haru Video Ajax Category. It will display like this:

    Video Ajax Category


    You can use this shortcode.
    2. You need to click Screen Options at top right of your screen to show more menu settings:
    https://prnt.sc/fFZIiBFsG2Aq
    Hope this helps!

    ****
    Regards,
    HaruTheme

    #10731
    esrival
    Support Expired

    hello,

    thank you so much for info in number 2 answer, it works perfectly now, sorry I din’t realized earlier why I couldn’t make it.

    About number 1: I am afraid I don’t understand your answer, could you please explain where can I change from isotipe to ajax display? I would like to keep the actual design though, 3 colum video and text info underneath.

    there is something else, could you please tell me why I can’t update Slider plugin?
    I send a screenshot.

    thank you again
    regards
    Estela

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    #10735
    esrival
    Support Expired

    hello again,
    is it possible to change the videos order display manually? other than last modified, random, etc?
    thank you very much
    regards

    • This reply was modified 7 months ago by esrival.
    #10737

    Hi,
    1. You can delete old shortcode then click add button to add new shortcode:
    https://prnt.sc/tWzf52B4p_Jm
    then choose Haru Video Ajax Category to add it:
    https://prnt.sc/FJGpp59h0Y2K
    2. You need to update it manually via our theme update. Please follow this topic:

    How to update WordPress theme Automatic from ThemeForest


    Hope this helps!

    ****
    Regards,
    HaruTheme

    #10738

    Sorry but currently have order settings an in the shortcode only.

    ***
    Regards,
    HaruTheme

    #10756
    esrival
    Support Expired

    hello,
    thank you very much for all your help, everything seems to be working nicely now
    kind regards

    #10757

    Thanks for your feedback!

    ****
    Regards,
    HaruTheme

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