Your account expired support, please renew to get your support.

Home › Forums › Plugins Support › Vidi – Video WordPress plugin › View count non work

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 16, 2022 at 12:00 pm #10130
    ciociariaturismo
    Support Expired

    Hi, sorry for my english
    In my website the counter of visits does not work is always zero.
    Please look: https://www.ciociariaturismo.it/video/

    The site uses wp-rocket as cache manager but doesn’t work even if I close it.

    Can you help us ?
    Thanks

    Attachments:
    You must be logged in to view attached files.
    November 16, 2022 at 3:46 pm #10133
    admin

    Hi,
    Thanks for contacting us and choosing our product!
    Please make sure you go to Settings -> Post View Counter and set Post types count for Video like this:
    https://prnt.sc/QSu2GFF0daWx
    Hope this helps!

    ****
    Regards,
    HaruTheme

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.