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Home Forums Themes Support Clarivo Woocommerce orders missing when using Clarivo + WPML

Topic Resolution: Resolved
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  • #9977
    klemen.teran@me.com
    Support Expired

    Hi!

    We need some help – some woocommerce orders seem to be missing from the list when Clarivo theme is enabled and WPML is used. If we enable the default theme, all orders are shown. All plugins and themes and WordPress are at latest versions.

    Please see the video here:

    Video

    Thank you for your assistance.

    #9978

    Hi,
    Thanks for contacting us and choosing our product!
    Currently have a wpml-config.xml in clarivo theme folder:
    You can delete or rename it and try again.
    https://prnt.sc/WLpNMaxZj5v2
    Hope this helps!

    ****
    Regards,
    HaruTheme

    • This reply was modified 2 weeks, 4 days ago by admin.
    #9985
    klemen.teran@me.com
    Support Expired

    Yes, this works perfectly, thank you.

    #9986
    klemen.teran@me.com
    Support Expired

    Do you maybe know why columns in orders list are not aligned with header. See screenshot. It’s not a big deal but still, maybe it is a quick fix?

    Thanks

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    #9988

    Hi,
    We have just checked our theme with the latest version of WooCommerce & WordPress but can’t get this issue:
    https://prnt.sc/fZcyPZxryyE3
    Maybe one of plugins you installed cause this.
    You can try by deactivate each plugin and check again.
    Hope this helps!

    ****
    Regards,
    HaruTheme

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