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  • November 4, 2022 at 10:36 am #10098
    trendguruindia
    Support Expired

    sir
    i have purchased Pricom printing theme i have successfully completed and try to add some products for the i have tried to add woocommerce plugin the websited is hanged and display only white screen showing critical error with plugin

    i am trying from 3 days pl resolve issue asap
    my purchase code 7c1fb5f8-5690-459e-b9be-5d883b382ad9

    November 4, 2022 at 12:19 pm #10101
    admin

    Hi,
    Thanks for contacting us and choosing our product!
    In this case please send us an FTP account( Please set Private reply).
    So we can debug the issue for you if it happens.

    ****
    Regards,
    HaruTheme

    November 4, 2022 at 1:03 pm #10103
    trendguruindia
    Support Expired
    This reply has been marked as private.
    November 4, 2022 at 3:40 pm #10107
    admin

    Hi,
    We tried to login but it seems you don’t send us FTP account.
    In your screenshot don’t have FTP password.
    Please send us FTP user & password for login.

    ****
    Regards,
    HaruTheme

    November 4, 2022 at 3:53 pm #10109
    admin

    If you can change settings of your server please make sure PHP version of your server is > 7.4. You can use version 8.0 is the best and PHP settings as in this topic:

    How to Import Demo Manual WordPress theme


    Hope this helps!

    ****
    Regards,
    HaruTheme

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