Your account expired support, please renew to get your support.

Home Forums Themes Support Pricom WordPress website edit with elementor issues

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #10874
    shazzyweb
    Support Expired

    Issue: I can’t update an element on the footer (Pascal Footer). Indeed the menu on the footer / Our Services there are 6 elements (printing, stamp, large format, signage to share and flocking) that point to the respective pages BUT which open in a new window (new page), when I made the change so that they often on the same page I have a SERVER 500 error.
    What we have done: 1. PHP memory variables increased to 512M
    2. Checked and cleaned corrupt .htaccess File. changed the following –
    3. define( ‘WP_MAX_MEMORY_LIMIT’, ‘4095M’ );
    4. define( ‘WP_MEMORY_LIMIT’, ‘4095M’ );
    5. @ini_set(‘upload_max_size’ , ‘512M’ );
    6. Disabled all unwanted plugins
    7. Disabled Classic Editor for any conflict
    8. Need to change Breadcrumb Home to French word Accueil

    #10877

    Hi,
    Thanks for contacting us and choosing our product!
    First of all please update our theme & plugins to the latest version follow this topic:

    How to update WordPress theme Automatic from ThemeForest


    Also please make sure you don’t customize any files in our theme or plugin.
    Now we see the error when access this page:
    https://www.pascal-editions.com/wp-admin/post-new.php?post_type=haru_footer
    This can’t happen if you active only our theme & required plugins. So maybe some plugins stranger cause this issue.
    Please update theme & plugins first. If this still happen please see us an FTP account.
    We need to debug the code on your site.

    ****
    Regards,
    HaruTheme

    #10878

    If you want to translate Pricom to your language you can follow this topic:

    How to translate WordPress theme or plugin?


    Hope this helps!

    ****
    Regards,
    HaruTheme

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.