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Home › Forums › Themes Support › Graneon › WPBakery Page Builder update not available and theme it looks like a mess

Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 17, 2019 at 11:39 pm #3725
    jcfallas09
    Support Expired

    I already tried to delete the site and recreate from zero, same problem, there are some images that are not showing and everything it is a mess, I think that the problem is related to this plugin that is not letting me to be updated automatically.

    please HELP

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    July 18, 2019 at 1:26 am #3729
    admin

    Hi,
    Thanks for contacting us and choosing our product!
    About this issue please note you can update Premium plugins via our theme update. That is license of WP Bakery.
    About the issue with images. Maybe your server blocked images download from our server.
    You can see notice in our document here: http://prntscr.com/ogk1v9
    http://document.harutheme.com/shang/
    Hope this help!

    *****
    Regards,
    HaruTheme

    July 18, 2019 at 3:59 am #3737
    jcfallas09
    Support Expired

    update premiun means I will need to pay extra for this update? if not, how can I do this? because when I go to PLUGINS I am not being able to update it as it is requesting me a license that I do not have.

    July 18, 2019 at 4:02 am #3738
    admin

    Hi,
    You can update premium plugins in our theme follow this:

    How to update WordPress theme Automatic from ThemeForest


    or

    How to Manual Update WordPress theme via FTP


    If you want update direct from WP Bakery Page Builder you need to buy single license.
    However update via our theme update is enough in this case.

    *****
    Regards,
    HaruTheme

    July 18, 2019 at 4:21 am #3740
    jcfallas09
    Support Expired

    I am trying but it says automatic update is not available for this plugin

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    July 18, 2019 at 6:52 am #3744
    admin

    Hi,
    We see you are using version 6.0.3 now.
    If you want update direct (automatic) from WP Bakery Page Builder you need to buy single license and will get license to update it automatic.
    Now in latest version of theme WP Bakery is version 6.0.4 in our theme.
    You can follow 1 in 2 topics tutorial above to update this plugin!

    July 27, 2020 at 2:30 pm #6533
    shashikantsrivastava
    Support Expired
    This reply has been marked as private.
    July 27, 2020 at 2:33 pm #6534
    admin

    Hi shashikantsrivastava,
    When you install theme you will get notice to install WP Bakery Page Builder,
    It already included in theme folder.
    https://prnt.sc/tpcd9x
    You need click notice to install it.
    Hope this help!

    *****
    Regards,
    HaruTheme

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