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Hi,
If both plugin and our theme function have same result.
So the issue is cached from your Server. You can read more here, the problem similar on SiteGround:
https://wordpress.org/support/topic/wp-maintenance-mode-not-working-4/
You can contact SiteGround disabling (fastCGI) cache for you.
Hope this helps!
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Regards,HaruTheme
Hi,
We have just deactivate all plugins not required in our theme and can imported Home 4 for you now:
https://gyazo.com/8b2b051183e61e3624769caff9e7334b
You can follow the document here to customize our theme:
https://document.harutheme.com/circle/
Hope this helps!
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Regards,HaruTheme
Hi,
We tried login with the account above but can’t login:
Can you please check it again and make sure it’s working?
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Regards,HaruTheme
Hi,
Thanks for contacting us and choosing our product!
We have just deactivate some plugins from SiteGround and imported Home 2 for you:
https://gyazo.com/64b247aa8bfe11540c4b6cda3f7775a3
Maybe these plugins cause conflict with WordPress Importer.
You can reactivate it now.
Hope this helps!
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Regards,
HaruTheme
Hi,
Thanks for contacting us and choosing our product!
Please make sure PHP settings of your server as suggestion in our document.
More detail please read in this topic:
If it still doesn’t work please send us your site URL & an admin account & Hompage you want to import.
We’ll check it for you.
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Regards,HaruTheme
Hi,
Thanks for contacting us and choosing our product!
About your questions please see the document of WC Designer Pro plugin here:
https://demo.harutheme.com/pricom/wp-content/plugins/wc-designer-pro/user-manual/
Please read steps by steps and it will easy to understand.
You also can read more in our document: https://document.harutheme.com/pricom/
(section 11. WC Designer Pro)
Hope this helps!
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Regards,HaruTheme
Hi,
Thanks for contacting us and choosing our product!
You need to change it in Settings -> Permalink -> Video Base:
and the result:
Hope this helps!
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Regards,HaruTheme
Hi, Please send us your site URL & an admin account here.
We’ll login and check the issue for you. Currently we see have error with Revolution Slider, maybe from your Slideshow settings (Error on settings slide 2):
Please update theme & plugins to the latest version follow step 3 in this topic:
Hope this helps!
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Regards,HaruTheme
Hi,Thanks for contacting us and choosing our product!You can change loop settings of Revolution Slider inSettings -> General -> Slideshow like this:Hope this helps!****
Regards,HaruThemeHi,
Thanks for contacting us and choosing our product!
We have just checked our theme again to change color and see it’s working fine:
Please make sure you Enable SCSS Compiler in Appearance:
More detail please read in this topic:
https://harutheme.com/forums/topic/how-to-change-color-scheme-and-typography-in-harutheme/
Hope this helps!
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Regards,HaruTheme
June 11, 2022 at 4:02 pm in reply to: Shop Page CSS not showing all the layout on shop page is weird #9678Hi,
Thanks for contacting us and choosing our product!
We have just checked your site and see it’s seems your site got cached because we logged in with admin and don’t see the issue.
So we clear cache of 2 plugins on your site and it’s working fine now:
Hope this helps!
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Regards,HaruTheme
Hi,
Thanks for contacting us and choosing our product!
About your question you can change order by of videos here: https://prnt.sc/x_RId1S4RDEC
If you want to reorder Categories of Videos, because video categories will automatically order by Title when you select, so you can do some steps below:
Step 1: Choose all categories like this: https://prnt.sc/iwtw4vZY7MCC
Step 2: Change from Back Editor to Classic Mode: https://prnt.sc/gMgpmjatw4Nj
Step 3: Find video categories and reorder (change position) them: https://prnt.sc/8I9JBQEfaj8T
Hope this helps!
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Regards,HaruTHeme
Hi,
Thanks so much for your feedback!
This issue come from this plugin: Drag and Drop Multiple File Upload for WooCommerce
It override CSS of theme. We’ll research and make new version to update it asap. Now you can deactivate it first.
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Regards,HaruTheme
Hi,
Thanks for contacting us and choosing our product!
Our theme is compatible with latest version of WordPress 6.0.
You can see this screenshot: https://prnt.sc/6EXei34yUhNR
However please make sure you updated our theme & plugins to the latest version follow this topic:
Hope this helps!
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Regards,HaruTheme
Hi,
We checked your site and fixed the issue.
We’ll make new version to update it asap.
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Regards,HaruTheme
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