admin

[admin]

Hi,
Thanks for contacting us and choosing our product!
This warning show when you don’t have any attribute in Products => Attributes:
https://prnt.sc/jexJnSeeXocA
How to create product attribute and variable product please see here:

Managing Product Categories, Tags and Attributes

Variable Product

Hope this helps!

***
Regards,
HaruTheme

[admin]

Hi,
Thanks for contacting us and choosing our product!
We have just logged in and change settings to Header 3 then back to Header 12 and all are working fine now.
This is the first time we got this.
We’ll check it again.
Here is the document of the theme: https://document.harutheme.com/teespace/

****
Regards,
HaruTheme

[admin]

Thanks for your feedback!

****
Regards,
HaruTheme

[admin]

Hi,
In this case please send us an admin account. We’ll login to check it. Also please disable all cache plugin and check again.
Maybe some settings of cache plugin cause the issue.

****
Regards,
HaruTheme

[admin]

Thanks for your feedback!

****
Regards,
HaruTheme

[admin]

Hi,
Thanks for contacting us and choosing our product!
We see you are using cache plugin and you may need clear cache to see changes. (or use Incognito mode of the browser)
About js you can find all js file loaded in:
wp-content/themes/formota/framework/includes/ then open file enqueue-frontend.php
You can delete js file you don’t want to load here.
You also can go to detail of file and delete what you don’t want to use.
Hope this helps!

****
Regards,
HaruTheme

[admin]

Thanks for your feedback!

****
Regards,
HaruTheme

[admin]

Hi,
Thanks for contacting us and choosing our product!
Can you please send us your page URL have this issue.
As we see this code come from settings of WPBakery Page Builder.
So you can Edit Row then go to tab Design Options -> Background Image:
https://prnt.sc/7fDqDWbjicZI
change to your image.
Hope this helps!

****
Regards,
HaruTheme

[admin]

Hi Pricom2k,
Pangja theme use WPBakery Page Builder.
In Pricom theme we use Elementor and doesn’t have this shortcode.
You can find Haru Woo Ajax Category widget.
Hope this helps!

****
Regards,
HaruTheme

[admin]

Hi,
Thanks for contacting us and choosing our product!
You can go to Appearance -> Customize -> Additional CSS & add this code to resolve the issue with magnifier lens.

.woocommerce-image-zoom {
  position: relative;
}

However we suggest another solution is go to wp-content/themes/pangja/assets/js/ then open file haru-shop.js
Go to line 68 and remove this code:
HARUSHOPMAIN.WooCommerce.singleProductImageZoom();
We’ll notice your case and update in the next version.

****
Regards,
HaruTheme

[admin]

Hi,
Thanks for contacting us and choosing our product!
Can you tell us more detail about your issue with site URL and screenshot?
So we can check and have a solution for you.

****
Regards,
HaruTheme

[admin]

Thanks for your feedback!

****
Regards,
HaruTheme

[admin]

Hi,
Thanks for contacting us and choosing our product!
We see you already changed primary color before because our original color is green.
First please update theme & plugins to the latest version by follow this topic:

How to Manual Update WordPress theme via FTP

(We suggest this method because you are using child theme)
Please notice at step 4 to update plugins.
If it still doesn’t work please try to deactivate all plugins are not required in our theme and try again.
We’ll check this for you later if still happen.

****
Regards,
HaruTheme

[admin]

Hi,
We understand you haven’t read our reply carefully.
We restore to old version for both Header:
https://prnt.sc/VoMv3PNq0yHU
and Homepage:
https://prnt.sc/5VsQRh-pYxid
and it’s working fine now.
Please click Edit with Elementor to edit Page or Header, Footer.

****
Regards,
HaruTheme

[admin]

Hi,
Because you don’t edit Homepage or Header with Elementor and it will break layout.
You can restore to old version if it’s working for you here:
https://tsyprint.com/wp-admin/revision.php?revision=17836
If it’s not working you need to reimport demo data.
You can reimport Hompage by download XML file here:
https://drive.google.com/drive/folders/10VvZ4TkXLB_sIjdJp6nlNGVwqkX9Wpt5?usp=sharing
then go to Tools -> Import to import XML file you have just downloaded.
Hope this helps!

****
Regards,
HaruTheme

[Author]

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